The contact owns a 2000 Ford Expedition. The contact was shifting the vehicle into reverse when a screw detached from the steering column and the vehicle would not move in reverse. The vehicle was then shifted into park but continued to move forward. The driver engaged the parking brake and shut the vehicle off. He then attempted to restart the vehicle but the vehicle would not respond. The vehicle was not taken to have the failure diagnosed nor repaired. The VIN was unavailable. The failure and current mileage was 215,000.

- Leander, TX, USA

Vehicle experienced shift cable failure. When this occurred the shift lever became difficult to shift, also, driver was unable to indicate what gear the vehicle was in. The cable was removed and replaced. There was recall on 97 V 171 000 on this issue, but this vehicle was not included.

- Colorado Springs, CO, USA

Consumer was traveling inside of a parking lot of a drive through window. Consumer pulled forward, and vehicle put itself into four wheel drive. Consumer couldn't disengage system. Turned, vehicle off and it was still in four wheel drive. It felt like emergency brake was on. Dealership was aware of problem. Also, vehicle was towed twice for same problem.

- Glendale, OR, USA

Vehicle intermittently jumps into 4-wheel low when in reverse, and thenjumps in 4-wheel high when in drive. Switch is suppose to control 4-wheel drive on and off.

- Winston Salem, NC, USA