10.0
really awful- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 21,714 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
: the contact stated the rear passenger side and middle seatbelts are inoperable. Although the dealer was alerted, no inspection has been made.
- Crestwood, IL, USA
The contact complained about several problems with vehicle. First, the accelerator pedal stuck. The dealer cleaned the throttle body which seemed to solve the problem. The vehicle would sometimes surge forward. She thought the surging was related to apparent transmission problems. She finally had the transmission rebuilt. Part of the cost was covered under the extended warranty. Secondly, the seat belt in the middle row did not retract correctly. The dealer could not duplicate the problem. Therefore, no repairs were made to the seat belt. Thirdly, the left rear door actuator had to be replaced because the power locks were not working. Fourthly, the rear passenger child safety lock did not work properly. Once the child safety lock was deactivated, and the door handle was raised from the inside, the child safety lock activated. The contact's husband corrected this problem by taking apart the lock and cleaning it. She had to push very hard on the exterior key pad to get it to work. The dealer did not think this was a problem since she was able to get it to work eventually. Lastly, the right front power window worked intermittently. The dealer could not duplicate the problem, and no repair was made.
- Cincinnati, OH, USA
I own a 2001 Ford Expedition which has had failure of one of the rear seat belts. When you attempt to lock the seat belt into the buckle it does not lock. I took my vehicle to a Ford dealership and was told the problem could be fixed if I was to pay out of my pocket the expenses because my warranty was expired. I do not feel I should have to pay any out of pocket expenses to cover the repair of my seat belt. I have two children and it is the law to have them secured in my vehicle.
- Alsip, IL, USA
Rear driver's side seat belt malfunctioned. Consumer tried to unlock the seat belt from the belt buckle and was unable to do so. Therefore, consumer cut the seat belt in pieces. Consumer will contact the dealer in the near future.
- Climax, MI, USA
Rear middle seat belt was hard to unlock from the belt buckle. Dealership was notified, but did not resolve the problem.
- New Milford, CT, USA
Seat belt will not stay locked in the rear. The passengers are not properly restrained.
- Delbarton, WV, USA
- Hayward, WI, USA