2.1
hardly worth mentioning- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 77,052 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The contact complained about several problems with vehicle. First, the accelerator pedal stuck. The dealer cleaned the throttle body which seemed to solve the problem. The vehicle would sometimes surge forward. She thought the surging was related to apparent transmission problems. She finally had the transmission rebuilt. Part of the cost was covered under the extended warranty. Secondly, the seat belt in the middle row did not retract correctly. The dealer could not duplicate the problem. Therefore, no repairs were made to the seat belt. Thirdly, the left rear door actuator had to be replaced because the power locks were not working. Fourthly, the rear passenger child safety lock did not work properly. Once the child safety lock was deactivated, and the door handle was raised from the inside, the child safety lock activated. The contact's husband corrected this problem by taking apart the lock and cleaning it. She had to push very hard on the exterior key pad to get it to work. The dealer did not think this was a problem since she was able to get it to work eventually. Lastly, the right front power window worked intermittently. The dealer could not duplicate the problem, and no repair was made.
- Cincinnati, OH, USA
There was a heavy rain the Expedition was parked outside. There was water on the floor mat. The headlights, windshield wipers, radio worked when the Expedition was off. Yet would not work when the car was on. The Expedition acted on its own. We took the Expedition to the dealership (jim keim Ford) where we purchased the vehicle. They charged us $893 to fix the fuse panel, sensor panel and reseal the entire front window. Then jim keim told me it would be another $200 if they broke the windsheild. I paid the money and have not had a problem since.
- Hilliard, OH, USA
Since I got the truck the electric system has been failing, also the brakes failed to operate while on the freeway and almost had us killed. The back door locks by itself and can't be opened. Air comes in from the front windshield and it also leaks when it rains. All four tires were very wasted, also I was lied about the interest rate. I was told that my interest would be 6.78% and in the contract it appears as 12.15%.
- Los Angeles, CA, USA
- Covington, KY, USA