10.0

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
0 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

Get notified about new defects, investigations, recalls & lawsuits for the 2002 Ford Expedition:

Unsubscribe any time. We don't sell/share your email.

problem #1

Jan 012002

Expedition

  • miles
The radio component overheats to the extent that cassettes and cds are hot - not warm- to the touch. Other buttons on the dash are hot to touch. Dealer iinstalled a fan behind the radio to cool it down, but this did not solve the problem..it only redistributed the heat. Climate control buttons are still hot to touch. Ford says this is "normal" and this is their solution. Seems like they only tried to take care of symptom, not solve a problem. Also, because fan is silent, we won't know if fan malfunctions until it's too late. Something's liable to melt.

- Sulphur Springs, TX, USA