10.0
really awful- Crashes / Fires:
- 0 / 2
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 76,667 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
On the evening of July 7th, 2015 at approximately 10:45 P.M. we heard a commotion outside our apartment complex and discovered my '02 Expedition fully on fire and being doused by the local fire department. It had just come back from repairs that afternoon - to the pigtail switch and re-wiring in the steering column due to loss of turn signals and radio. Not only was my car destroyed, but the cars on either side were damaged, as well as damage to the apartment complex. We retained an attorney and our initial report from the fire department stated the cause as "faulty wiring." The private fire investigator we retained has advised our attorney that the fire is due to the flawed cruise control system that has been the cause of hundreds of other fires in Ford vehicles. We intend to pursue this matter legally and would sincerely appreciate any assistance or advise your office can provide.
- Saraland, AL, USA
During inspection it was noticed that the upper and lower rear control arms were rusted through and unsafe. Had them replaced including the rusted through shocks. Hood and roof paint shows serious paint peeling and bubbling.
- Landenberg, PA, USA
- Torrance, CA, USA