10.0
really awful- Crashes / Fires:
- 1 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 14,698 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Rear view mirrors fail to return to correct position after backing up causing a driving hazard. This has been an on-going problems since purchasing this vehicle - new in 2003. Dealer has looked at it and stated they could not duplicate the problem and no service bulletins existed as of March 2006. Other intermittent electrical problems exist - 1. passenger side rear door - automatic lock doesn't always operate. 2. interior lights stay on as if a door has been left open, even when all doors and hatches have been checked to ensure they are completely closed.
- Olmsted Falls, OH, USA
The drivers side tie rod has broken twice. Both times was without warning. The dealer has fixed it once and now it is back to the dealer for the second time for same problem. The manufacturer took information from the consumer, but she has not heard back from them. Passenger side rear window does not go down from master switch. Door ajar light does not go off. Left front ball joint separated, then vehicle hit sign. Lower control arm broken, upper ball joint bad, spindle broken sway bar link broken, cv boot torn and axle pulled out of front differential. Tie rod end on left side broken and vacuum hub cracked on spindle and tire and rim damaged. Also fender liner ripped out. Spindle, upper control arm, lower control arm, cv boot replaced. Clip for axle vacuum hub and wheel and tire, removed front differential to reinstall, axle and clip replaced wheel and tire and performed alignment. Damage to hood when knuckle split.
- Cleveland, OH, USA
My Expedition is a 1yr and 5 months. With less than 500 miles paid for a front end alignment and tire rotation, because of bad vibration at speeds of 60-70 miles an hour. Still had vibration, took it back to dealer, they said the truck came with tires out of balance. Still had vibration, took it back to dealership, a box dealing with the steering wheel had to be replaced. Since then I have paid for another front end alignment and tire balance, now tires have worn so bad dealership will probably blame worn tires for the vibration. There is more!!! the seal on the front windshield came loose and started leaking, and had to be replaced. In the front defrost vent some foam stuff had come loose and would flap around when the vent was on, the dealership called it ( packing) it was replaced or glued back down. The side trim on both sides from the two front doors, to the two rear doors faded badly, and had to be replaced. The dome light had a pinched wire and would flicker when turned on or hit a bump, it was repaired. The power window swith light, driver side went out, and the unit had to be replaced, and now the cruise control will not stay engaged when I hit a bump most of this happened in under a year.
- Antioch, TN, USA
- League City, TX, USA