5.4
fairly significant- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 17,030 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
I own a 2003 Ford Expedition. While washing my SUV, I recently discovered that the front of the slots on the roof between the luggage racks have rust bubbling up through the paint. There is no apparent damage in this area and 3 of the tracks have the same problem at varying stages of progression. I was informed by Ford that this was not covered under my warranty and there was nothing they could (would) do for me. I called the Ford customer service hot line and was told the same.
- Pembroke Pines, FL, USA
Outside mirror lights and interior lights would not go off after getting out of vehicle and pressing remote lock button. They eventually ran the battery down. This was after a hard rain. A few weeks later the same thing happened only this time, the radio would not turn off (key out of ignition and doors open) the chime kept going off and the battery went dead because I did not disconnect it. I researched online and found this is not uncommon because the windshield leaks, from the factory, and water drips down onto the computer module and fuse box. I checked my fuse box and I did have dripping water in it along with corroded connectors, inside the vehicle, indication long term intrusion of water. This causes all kinds of problems. Other owners have reported complete loss of power while driving. Upon inspecting my oem windshield I found it completely separated at the top and I could see light between the glass and seal. I now have to buy a new windshield along with fuse block and computer crap. The other problem is that the entire top of the windshield, as mentioned, is not sealed. I have been informed that the windshield integrity is a huge part of the strength of the vehicle and the windshield is used to support the passenger side air bag in case of deployment. I don't have that integrity on my vehicle. This is very unsafe condition and this should be something that Ford pays for.
- Everett, WA, USA
My 2003 Expedition had a crack in the overhead console when I purchased it used in 2004. I didn't see it at the time of purchase and didn't think that much of it when I did discover the crack. In the past year and a half the console has simply cracked apart and the plastic is very brittle. I've glued it a number of times but it keeps cracking apart in different places. I've called the parts department at my local Ford dealer and they tell me that I cannot purchase the housing for the overhead console separately. Therefore, I must purchase an entire new console package including the lights, switch, etc. According to the dealer, this part will cost me approximately $450 not including any installation labor. I don't need the lights, switch, mirror, etc., because those parts are all functional and fine. All I need is the housing. The part cant be worth more than $10, especially when you consider how easily it broke into pieces. I don't know if this problem is prevalent in other Expedition, but I should not be forced to pay over $500 (parts and labor) for a small, cheap piece of plastic.
- Nokomis, FL, USA
2003 Expedition headlight failed four different times due to water leakage. Heat brackets rusted due to water leakage. The consumer stated that Ford was aware of the body seal problem with the vehicle, but didn't issue a recall. The dealer tried to fix the problem six times with no success. The drivers side door rattled.
- Norwalk, CT, USA
2003 Expedition leaked water into headlights causing it to fail. Seat brackets rusted caused by water leaks and door rattled. The dealer was aware that there was body seal problem.
- Yonkers, NY, USA
Consumer is having problems with air condition making noise, power windows only lower, radio volume gets louder when accelerating seat control buttons are inoperable. Water leaked from the sunroof, even though it was closed. The vehicle was taken to the dealer on 3 separate occasions due to brake and rotor noise. The consumer experienced lack of power when attempting to accelerate. The consumer was unable to hear the radio separately when the dvd was playing.
- Baltimore, MD, USA
While traveling windshield strip/molding blew off. The cause of the problem was not identified but the dealership replaced the strip/molding.
- Pembroke Pines, FL, USA
There is a rattling noise in passenger side door. And at time it is hard to close. When the vehicle reached 43 mph a humming noise could be heard. The humming continued when the vehicle reached 59-72 mph. The technicians replaced the drive shaft twice but the noise continued. There was a roaring noise which came from the wheel area. The dealer adjusted the park brake shoes. The was noise the steering wheel was turn right or left. The technician added a wheel additive. The passenger door was difficult to close. The dealer adjusted the striker. The front windshield weather strip was loose. The dealer resealed it. The was rattling in the center of the dash. The dealer removed and reinstalled a cluster and reinstalled the insulation. The driver side seat belt twisted.
- Los Angeles, CA, USA
2003 Expedition has been vibrating since new. Purchased in Sept 2002 it has been back to the dealer numerous times to no avail. They changed the differential fluids, the tires, worked on the rear changed tire pressures. Last time Ford factory rep came to sayville Ford. Said there is a vibration, but an acceptable one. To who I do not know. This vehicle is used as an emergency vehicle. What a lemon.
- East Islip, NY, USA
We just bought a new 2003 Expedition eddie bauer 4X4. The same night we drove it home it started to rain and we noticed a leak at the driver's grab handle. We took it back to the dealer and they replaced the front windshield stating it was not sealed correctly to the car's body. The next night it rained again and there was a puddle of water in the driver's seat. I took it back to the dealership and now they are saying the internal and external metal was not sealed at the left top corner on the driver's side. They are keeping it overnight to see if it's still leaking and will notify me tomorrow.
- Winston-Salem, NC, USA
- Claymont, DE, USA