10.0
really awful- Crashes / Fires:
- 2 / 0
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 20,922 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The caller's vehiclehad brake failure 3 times. Twice in driveway and once whthe ile driving at 30 mph. Brake pedal went all the way to the floor. The caller's wife hit the brakes and they would not work and vehicle hit a mailbox before she could gain control of the vehicle. Dealer said they couldn't find the cause of the problem. Manufacturer said unless they could duplicate the problem they couldn't help him.
- Mansfield, TX, USA
While driving my 2004 Ford Expedition at ~65 mph the car in front of me slowed abruptly. Upon pressing the brake pedal, the pedal fell to the floor and the brakes failed to slow the vehicle. I swerved to avoid hitting other vehicle. I removed my foot from the brake and then pressed the brake again and the brake began to operate normally once again. Car currently at the dealer although cause has not been found. 1 week prior I had the brakes inspected due a concern where the brake pedal would slowly fall to floor while adding and removing pressure from the pedal (without completely removing pressure) in 5-10 mph downhill stop and go traffic. Dealer had told me that the entire brake system had been inspected and that the brakes were fine.
- San Diego, CA, USA
While driving brakes failed. The pedal went to the floor. Consumer lost control of the vehicle, which ran off the road. This happened twice. The second time an accident occurred.
- Brandon, FL, USA
While driving consumer applied the brakes and pedal went to the floor. This caused brakes to lock, and consumer was unable to unlock them. Then, vehicle collided into a brick wall. The vehicle was towed to the dealer for inspection.
- San Antonio, TX, USA
While applying the brakes pedal went to the floor and a loud buzzing sound was heard from front. Both feet were on the brake pedal, and vehicle continued to accelerate. Consumer was able to maintain control of the vehicle, and drove it to the dealer for inspection. Mechanic placed the vehicle on the diagnostic machine. However, mechanic could not duplicate the problem.
- Fullerton, CA, USA
- Los Angeles, CA, USA