10.0
really awful- Crashes / Fires:
- 1 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 13,683 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Shaking in steering wheel when brakes are applied. Took to dealer at 8K miles - dealer said front rotors are warped - they would only turn them. Problem occurred again at 20K miles. Dealer (same one) would not say what the problem was, only that heat causes them to warp - I requested new rotors but dealer only offered to turn the rotors again and warned me the rotors were so thin they could not be turned the next time. Still no explanation of what is wrong with the brake system. Heavy brake dust on front wheels
- Baytown, TX, USA
Noticed a vibration and pulsation whenever applying brakes. 2004 Expedition with only 7K miles. Ford dealer noted the front rotors had "excessive run out" and were machined down. If the original rotors weren't strong enough to handle even 7000 miles then how is machining them thinner going to resolve the problem? I believe the rotors should have been replaced with stronger parts.
- Estero, FL, USA
Excessive front brake wear on 20004 Ford Expedition. Vehicle has 14,000 miles and front brakes are gone. Rotors cannot be turned due to excessive ware. Front inside calipher cannot and will not stay tight. They keep sliding causing heavy groove wear in the rotors and heavy front end shaking and wobble during stopping. The brakes often fade to the point where the emergency brake must be used for stopping. The Ford dealer recommended replacing the pads and rotors but not with oem parts as that is what the problem is. I was urged to go to after market brake components. I did and there is no brake dust, fade, squeak or shake.
- Duluth, GA, USA
While driving at 35 mph front end started to shake: Also the tires started to wobble severely when the brakes were applied. Consumer took vehicle to the Ford dealer, and the mechanic determined that the rotors were warped. Mechanic turned the rotors instead of replacing them.
- Culleoka, TN, USA
2004 Ford Expedition SUV - steering wheel pulsates when brakes applied. Returned to dealer service dept and they regroung the front rotors - this occured @ 16500 miles and @ 25600 miles. Dealer advised that it is not a good design by Ford Motor Company to large a vehicle for the size of brake rotor that they overheat and then warp ?? dealer advised I was applying the brakes too hard.
- Metamora, MI, USA
- Harrison City, PA, USA