10.0
really awful- Crashes / Fires:
- 0 / 1
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 14,746 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
While on the beltway driving at 55 mph steering wheel started to vibrate. Then, consumer saw smoke coming from under the hood. Consumer pulled over, and the passenger opened the hood to find flames coming from under the hood. Assistance was provided by a state trooper. The fire department responded to contain the fire. Consumer mentioned the cruise control was on earlier. This vehicle was not included in cruise control NHTSA recall 05V017000.
- Waldorf, MD, USA
Both roof air bags inadvertently deployed while driving on the highway at 65 mph, under normal weather/driving conditions. The cruise control was engaged when the failure occurred. The cruise control disengaged its' self several times prior to the failure. Took the vehicle to the dealer, where they tucked the air bags, and the consumer continued to travel. Manufacturer stated they will repair if a defect is found. Cruise control did not work at times on the consumers vehicle.
- Smithtown, NY, USA
On December 5, 2004, my family and I were driving South on interstate 5 near edmonds, Washington. The cruise control motor of our 2004 Ford eddie bauer Expedition engaged on its own and malfunctioned in such a way as to open up the throttle on the car. We were sent at high speeds through traffic with no way to stop. Braking the car, putting the car into neutral or lower gears, nothing worked. We narrowly avoided many collisions which could have resulted in serious injury or death to our family and others on the road that day. My husband is an excellent driver and remained calm. We made our way through traffic to the side of the road where he was able to slam on the emergency brake and turn the key off. All four brakes were billowing smoke. Our local dealer has "fixed the problem" but I am compelled to warn other drivers of our difficulties. We have been unable to reach a representative from the Ford Motor Company. I believe they know of this mechanical failure because they changed the cervo motor that controls the cruise control in their 2005 model. We have found other individuals on the internet that had the same near death experience. I hope Ford does not wait for someone to die before they ask for a recall. Please help me warn other drivers. Thank you!
- Everett, WA, USA
While driving in cruise control mode at 65 mph the cable stuck in open. Consumer was unable to disengage from this mode by depressing the brake pedal. Consumer had to put the vehicle in the neutral gear and turn the vehicle off. The cause of the cable sticking is yet to be determined.
- Haymarket, VA, USA
- Joliet, IL, USA