10.0
really awful- Crashes / Fires:
- 5 / 0
- Injuries / Deaths:
- 3 / 0
- Average Mileage:
- 32,422 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Was involved in a (3) three vehicle accident in January 2011 on state route 28 on black ice conditions. Vehicle #1 hit black ice and lost control striking my 2006 Ford Expedition several times and then my Expedition was rear-ended by another vehicle during the collision. I did have my seat belt on and luckily was not severely injured. Neither of my front air-bags deployed and my Expedition suffered $14,000 dollars in front end damage alone. The airbag sensor was damaged and should of deployed the air-bags but did not. My vehicle was repaired but repair shop and state police were both surprised air bags did not deploy. Now I am having problems with the airbag sensor as it lights up all the time and no problems can be found when diagnosed. This is a serious safety concern and need to be addressed. I still own my Expedition and worry for safety if another collision occurs will the air-bags deploy to save a life.
- Pittsburgh, PA, USA
I was traveling down the road hit black ice and then slide into a tree head on. Both the driverside and passenger side airbags failed to deploy. I was wearing my seat belt but still suffered facial trauma. I received several sutures in my lips and the inside of my mouth. I think Ford should investigate and do something about this problem. I feel that if my airbags would have deployed I wouldn't have suffered the trauma to my face.
- Ahoskie, NC, USA
Driver side airbag failure to deploy-was involved in a single car accident on Nov. 24, 2008...hit black ice patch, ended up in a deep ditch and creek bed. Was traveling approx 35 to 40 mph. Front end of car experienced heavy damage. Driver was wearing seat belt. Passenger airbag did deploy, no passenger present in vehicle. Driver side airbag did not deploy. This is a serious safety issue!!!! vehicle sustained $13,000 in estimated repairs. Mileage on vehicle was 53,000. Due to extensive repair estimate, vehicle was deemed totaled. We are seeing several others in this website and others on the internet who have experienced front end and rear end crashes with this model and year auto and obviously no one at Ford is bothering to phone people back, nor investigate the problem or do a recall. How many lives will be taken before anyone does anything"? luckily I was not injured in the crash other than a sore neck from the seatbelt lashing. We pay for these "safety" items on our vehicles but what good are they when they do not work????????" it's insane.
- Beloit, WI, USA
Purchased vehicle in January 2006, brand new from the dealer. Shortly thereafter, the back window was leaking. Had the back window repaired, still leaks. The seal on both the driver and passenger's front windows were missing. Took the vehicle back 3 times before this was fixed. After that, the engine began making a loud grinding noise. Vehicle has been back in the shop at least 3 times, one time they kept it for a week, claim they can not duplicate. They then decided it was the A/C compressor and we should have the A/C off when starting the vehicle. Tried it, does not work. Now that the vehicle is out of warranty, it is making the loud grinding noise even more. At one point, we were told by a salesman that we should just call roadside assistance if we break down while on vacation. Just what we wanted was to have our vacation ruined by a Ford screw up. The dealer won't acknowledge that there is a problem and won't fix it. On top of that the dvd entertainment system that came with the vehicle won't stay closed, the cover over the motor for the third seat has come detached and doesn't fold up right and the air conditioner is warm when sitting still. All problems that a major corporation should not have on a vehicle that has been on the market for several years. Would really like all the problems completely fixed or a replacement. Driver's side airbag did not deploy when had very hard frontal impact either.
- Laurel, DE, USA
I lost control of the 2006 Ford Expedition on icy roads and went into ditch and hit enbankment head on. My passenger side air bag deployed, by the driver side did not. I was wearing a seatbelt. Because the air bag did not deploy, I hit the steering wheel with my chest and part of my stomach. This was a concern because I am 19 weeks pregnant.
- Newton, IA, USA
- Viera, FL, USA