10.0
really awful- Crashes / Fires:
- 0 / 1
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 57,833 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Dealer wants $800 to change spark plugs as they will break off in engine. Because a dis similar metal was used. Exhaust manifold bolts break and cause loud exhaust leak at the rear of the exhaust manifold dealer wants $850 to fix.
- Metamora, MI, USA
The vehicle began to idle real rough to the point of bouncing in an uncontrolled manner. A knocking noise started coming from the engine. When you tried to increase speed two cylinders missed. When the vehicle was manufactured incorrectly, it caused the oil to be distributed unevenly through the engine and the engine to heat unevenly. This starvation of oil over time to the engine allowed for metal to shred and contaminate the engine and the engine has to be replaced in a 5 year old car. If the engine is not replaced the conditions would continue to intensify and the outcome is unknown. After investigation into the problem I learned that Ford had sent out a technical advisory bulletin to help service departments identify the problem so obviously this is not a one time based failure.
- Harker Heights, TX, USA
I purchased a 2007 Ford Expedition with a 5.4 Triton engine in February 2008 that was still under warranty. The car started here lately to misfire and jump and stall. I purchased spark plugs as I do with all my vehicles. Upon removal of the original plugs they break off in the motor or the head which then cost lots more money to replace. Upon speaking to and researching on the internet this plug design is a flaw with all the engines that Ford has designed. Every person who has had to replace these plugs has encountered this awful and costly flaw which Ford should be accountable for. As I will as well as many continue to pay for the poor workmanship and design that Ford should be liable for. In these day and times and with the wide varieties of mass communications, I will never and encourage my friends to never buy a Ford vehicle again. I have four kids and this is a cost that we cannot stand for. I will go to the houston Texas media with this as well. As I am sure in the houston area many many many consumers have these same issues.
- Willis, TX, USA
The contact owns a 2007 Ford Expedition. While driving 40 mph, the contact noticed flames coming from the hood of the vehicle. He pulled the vehicle over and it stalled and lost complete power. The contact then proceeded to remove all the passengers, including two children from the rear seat. Within five minutes, the driver's side was completely engulfed in flames. The fire department arrived and extinguished the fire. The vehicle was towed to a collision center. After speaking with the maintenance manager, Ford stated that since the fire originated in the rear of the vehicle, they would not take responsibility for the fire. The fire report clearly stated that the flames originated from the hood of the vehicle. The vehicle is currently at the collision center. The current and failure mileages were 12,000.
- Owasso, OK, USA
I had purchased a 2007 Ford Expedition el and have had multiple problems with being able to go in reverse while facing down on any kind of grade. I also have problems with the vehicle accelaration while coming from a stop into traffice. Myself along with my two small children will no longer drive the vehicle. We were very close to being hit twice because of the defect in this Ford vehicle. I had submitted for lemon law and so far I have not received my answer from arbitration. I can tell you that Ford is covering this up because I know of serveral persons and businesses that have the same issues and Ford stated that there are no issues. While on the phone with the Ford representative in the arbitration they only showed a few visits to the dealership and told me that the ones that I received from the dealership were false. What a crock. I will make a complaint everywhere that I can before this vehicle kills someone. At this point I went and bought another vehicle and am stuck paying for two now that the one just sits and we refuse to drive it. My children are afraid to even drive in it because it actually goes in forward while in reverse also.
- Bethel Park, PA, USA
- Columbia, SC, USA