10.0
really awful- Crashes / Fires:
- 2 / 0
- Injuries / Deaths:
- 2 / 0
- Average Mileage:
- 12,629 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
This is a used car we were going to buy at a reputable dealer's lot. Salesman assured us it had not been in an accident. Upon inspection by our mechanic, it was determined that this vehicle had extensive front end damage, being rebuilt with salvage parts and repainted, probably in Mexico. The transmission needed costly repairs. It had also had the tailgate removed, possibly replaced, and the brake pedal was welded on.
- Edinburg, TX, USA
I have a 2008 Ford Expedition with aluminum corrosion issues. I was at a body shop yesterday and he noticed that the hood latch had a lot of corrosion around the bolts and said it could eventually let go and the hood could fly open. Why would this be happening to such a new vehicle? Ford says this is not covered.
- S Weymouth, MA, USA
S10 direct reply-forwarded from epa, a letter from regarding problems with her 2008 Ford Expedition the consumer stated water entered the vents and came through the roof. The consumer stated the vehicle has been to the repair shop several for the water leak.
- Lavista, NE, USA
My husband has a 2008 Ford Expedition. The half hook is poorly designed therefore the carpet floor mat does not stay secure and the mat moves around and shifts alot when you are driving. My son was driving the Expedition on Sunday Aug. 8,2010 when the floor mat moved, got bunched up under his feet and the brake pedal, which caused him to not be able to stop and he ran into a brick building. The more people I talk to the more I find out it happens to others but it's not reported because there's no accident. I reported this problem and the accident to Ford and I was advised that this was a common occurrence and they gave me a case # to give my insurance company.
- Paulina, LA, USA
My wife reached down to pick up a toy our granddaughter had dropped. Wind blew car door closed, and retractable running board retracted catching my wife's arm. She could not free herself. She sustained bruising to her arm.
- New Iberia, LA, USA
I purchased a black 2008 Ford Expedition 14 months ago from courtesy Ford in altoona pa for 40,000 cash. I recently relocated to clermont fl. And noticed what seemed like sandy grit under my black paint. I thought it was a xzilon paint protection issue and on Oct.10 paul kiste accessory mngr. For jarrett Ford davenport gave me a signed letter with his name and title at the bottom that stated "upon inspection of Mr. Conte's vehicle it is my opinion that the paint problem is a factory defect and not due to the xzilon paint protection application" it went on to say I am referring Mr. Conte to our plant city store(45miles away)to have our paint and body specialist recommend the proper route to take regarding the fixing of this issue. Upon arrival my vehicle was inspected by carl demuth body shop mngr, steve flack, and a painter named mike. They acknowledged the problem, told me the sand looking substance was air bubbles under all the paint and pointed out even more defects that I was not aware of such as, "dimples",tiny crater like holes, blemishes exposed by the sunlight, and a few other bodyman terms that I am not familiar with. When I asked what would cause that, carl said "when the vehicles leave the factory the mill spec on the paint should be 3 to 3.5 miles. Carl went into the office and returned with a hand held machine that measured the mills of paint on a vehicle. He started at the drivers side front quarter panel and worked his way around the vehicle stopping at the passenger side front quarter panel. The first reading was 11 mills, then 12.5 mills, than 12 mills, then 13 mills and finally 14.5 miles. He said that it was clear to him that at the factory they painted my vehicle saw flaws then repainted and so on and so on. He estimated I had 4 to 5 coats of paint on my vehicle and that if not fixed that my problems will only get worse. He said that he was surprised that it hasn't started cracking and staring yet. He told me a Ford rep. Would look at it, she did and found no problem.
- Clermont, FL, USA
- Mcdonald, PA, USA