The contact owns a 2010 Ford Expedition. The contact stated that while the vehicle was idling with the park engaged, the vehicle shifted out of gear and rolled backwards crashing into a steel post without warning. The front and rear passenger side doors were ajar. Additionally, the key fell out of the ignition switch. The occupant seated in the rear jumped out of the vehicle but sustained no injuries or medical attention. No police report was filed. The vehicle was taken to an independent mechanic who stated the vehicle was not drivable. The contact called nelson Ford located at 201 commonwealth blvd w, martinsville, va 24112 but was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was 247,000.

- Axton, VA, USA

Transmisin problem bery noise when driving and press gas. Sometimes when is parked it moves like 12". ac always a problem toke to mecanic at lease 10 times I'm so tired if this.

- Oakland Gardens, NY, USA

When attempting to pass another vehicle without warning the truck will not accelerate causing a hazardous situation. The transmission will attempt to shift into passing gear and the engine will increase in RPM but there is no increase in speed. After a few seconds there is a mild bang and shudder when you let off the foot pedal. There is no way to accelerate enough to pass the vehicle you're attempting to pass unless they slow down for you so the only option is to coast and resume your position behind the vehicle you were attempting to pass. This has now happened at least 3 times that I remember. Unfortunately it only needs to happen once in the wrong situation to have potentially deadly consequences. I have returned the vehicle to the dealership and have been advised the transmission software needs to be updated. I've done this twice and now it appears to be needed again after only 3 or 4 months. In addition, while it is not a safety issue, the low speed operation of the transmission is erratic. The software updates seem to address this issue but only for a short time. I can live with the low speed issue, the lack of passing ability is a huge safety issue to me at least.

- Columbus, NE, USA

The contact owns a 2010 Ford Expedition. The contact stated that after the vehicle was shifted into park and the keys were removed from the ignition, the vehicle rolled forward and crashed into a tree. The police were contacted and report was filed. The vehicle was not taken to the dealer. The manufacturer was contacted but the vehicle was not repaired. The failure and current mileages were 47,000.

- Round Rock, TX, USA

The 2010 Ford Expedition was parked in a driveway not on an incline. While in park it rolled backwards across a street and crashed into a tree. After the incident it was determined that with the engine turned off and the key removed the car could be put into any gear. It was further determined that the key could be removed with the engine off and the car in drive or any other gear.

- College Station, TX, USA

Transmission severely slips when downshifting from overdrive...only happens after driving for 2 or more hours. Have had it in 3 times, but dealer only would document it once. The first 2 times, they said the car was still breaking in and that it would settle in after a few more thousand miles. The 3rd time the dealer hooked up equipment and drove it for 5 min, returned and said no problem found. I filed complaint with Ford. They called dealer, called me back and said there was no problem. I have a $50K vehicle that can only be driven on short trips. It is very dangerous since it slips and then catches so badly that it feels like someone is literally running into the back of the vehicle.(basically the trans is slipping, but it is tearing up the U joints, and other components as it slips and catches) it would hit so hard when it catches that it would wake up the kids on our trip to fl (1100 miles each way) every time the cruise control would try to maintain speed on any incline. Looks like all the media around Ford finally having quality vehicles and having changed to a true customer service oriented company are false. If NHTSA can't assist, then once I can get it paid down enough to break even, I'll trade it in on a Suburban or Toyota. I'm done with Ford...don't take your chances, buy something else.

- St. Joseph, MI, USA