3.2

definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
42,752 miles

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problem #3

Jul 172023

Expedition

  • 116,695 miles
Ticket 11535782. Cella Ford repairs for recall has made issue worse. Climate center blower fan will not turn off at all and blows cold 90% of the time. No way at all to defrost/defog windshield or stop air from blowing. Just waiting now for the fire to happen with this vehicle

- New Bern, NC, USA

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problem #2

May 012023

Expedition

  • miles
Had to fight to get cella Ford to comply with recall on front blower fan. First had to fight to get appointment and them not cancel due to parts not available when could have fixed with aftermarket part. When part is replaced, bad hum and dash/steering wheel vibrating and unit is surging. Cella admits to faulty replacement part and replaces again to have the same thing continue to happen and state that the surging is not their fault. So, recall not complete, safety hazard still alive in this vehicle due to no air conditioning system working and unable to defog windshield. This dealership should really be looked into about this recall.

- New Bern, NC, USA

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problem #1

Jun 022017

Expedition

  • 11,560 miles
While driving at highway speed with sunroof and all windows closed, heard a loud bang overhead as sunroof exploded from the inside out with a large portion of the sunroof missing. Not close to other vehicles at this time and no evidence of damage on rooftop top to indicate any object as the cause.

- Englewood, FL, USA

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