2.2

hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
72,000 miles

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problem #1

Apr 162023

Expedition

  • 72,000 miles
The contact owns a 2015 Ford Expedition. The contact stated that the steering wheel control buttons were inoperable. There was no warning light illuminated. The vehicle was taken to the dealer, where the control buttons were replaced; however, the failure persisted. The dealer diagnosed that the steering wheel wiring had failed, and that the steering wheel needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 72,000.

- Webster, FL, USA

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