3.0
definitely annoying- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 46,000 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The contact owns a 2016 Ford Expedition. The contact stated while driving 15 MPH, the brake pedal was depressed; however, the vehicle failed to stop immediately. The contact activated the parking brake to stop the vehicle. The vehicle was previously repaired under NHTSA Campaign Number: 22V150000 (Service Brakes, Hydraulic). The vehicle was taken to an independent mechanic, who diagnosed the vehicle with brake master cylinder and brake booster failure. The vehicle was then taken to a dealer, where it was diagnosed with hydraulic control unit failure. The manufacturer was made aware of the failure but informed the contact the vehicle was not covered under the recall. The failure mileage was approximately 110,000.
- Salt Lake City, UT, USA
The contact owns a 2016 Ford Expedition. The contact received notification of the NHTSA Campaign Number: 22V150000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer was notified of the recall notice and confirmed that the parts were not available for the recall remedy. The manufacturer was not notified of the issue. The contact had not experienced a failure.
- Bellevue, NE, USA
The contact owns a 2016 Ford Expedition. The contact received a second recall notification of NHTSA Campaign Number: 22V150000 (Service Brakes, Hydraulic) advising the contact to contact the dealer for recall repair; however, the dealer informed the contact that they would not complete the recall repair unless the recalled part had failed. The manufacturer was notified of the issue and followed up with the dealer. The manufacturer later informed the contact that the dealer informed them that the part to do the recall repair was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time to complete the recall repair. The contact had not experienced a failure. VIN tool confirms parts not available.
- Eugene, OR, USA
The contact owns a 2016 Ford Expedition. The contact received notification of NHTSA Campaign Number: 22V150000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- Wylie, TX, USA
The contact owns a 2016 Ford Expedition. The contact received notification of NHTSA Campaign Number: 22V150000 (Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- Bryan, TX, USA
The contact owns a 2016 Ford Expedition. The contact received notification of NHTSA Campaign Number: 22V150000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated that while driving approximately 5 MPH and pulling into the driveway, the brake pedal was depressed but failed to stop the vehicle as needed. The contact depressed the brake pedal to the floor before the vehicle came to a complete stop. The contact tested the brake pedal the next morning and the brakes completely seized and failed to operate as designed. The vehicle was inoperable and needed to be towed. The approximate failure mileage was 102,000. VIN tool confirms parts not available.
- Hagerstown, MD, USA
The contact owns a 2016 Ford Expedition. The contact received notification of NHTSA Campaign Number: 22V150000 (Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the brake warning light was illuminated. The contact stated that while driving approximately 35 MPH, the brake waring light illuminated and the brake seized. The contact allowed the vehicle to cruise towards the side of the road while depressing the brake pedal to stop the vehicle. The vehicle was towed from the scene. The manufacturer was made aware of the failure. The approximate failure mileage was 62,000. VIN tool confirms parts not available.
- Thornton, CO, USA
The contact owns a 2016 Ford Expedition. The contact stated that while stopped at a stop sign, the low brake fluid level warning light illuminated. The contact stated that while driving at 65 mph, the brake pedal was depressed and went to the floorboard failing to effectively slow the vehicle to a stop. The contact shifted the vehicle into neutral to slow the vehicle. The contact stopped the vehicle and shifted into reverse and the vehicle independently accelerated. The contact depressed the brake pedal and shifted the vehicle into park. The contact stated that her husband added two bottles of brake fluid to the reservoir and stated that there were no leak was visible. The contact stated the failure persisted. The vehicle was towed to an independent mechanic to be diagnosed. The contact was informed that the brake master cylinder and brake booster needed to be replaced. A dealer was not contacted. The vehicle was not repaired. The contact associated the failure with NHTSA campaign number: 20V332000 (service brakes, hydraulic) however, the VIN was not included. The manufacturer was notified of the failure. The failure mileage was unknown.
- Mico, TX, USA
- Donalds, SC, USA