10.0

really awful
Crashes / Fires:
0 / 3
Injuries / Deaths:
0 / 0
Average Mileage:
15,417 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #12

May 052020

Expedition

  • miles
The dash air vent and rear vent motors are clicking when they are turned on. I have read numerous reports that this is an existing issue with 2016 Expeditions. Why are these vent motors not under recall?

- Centreville, VA, USA

problem #11

Jun 222023

Expedition

  • miles
In June 2023 there was a strong burning smell in our 2016 Expedition's cabin. We took the vehicle to a mechanic and they found that a small fire had started around the blower motor that burned up the wires in/around the blower motor. The mechanic replaced the control board and harness. They replaced parts AAABL3Z-19E624-B and AAAFLlZ-188518-G. Then in August 2023 I received a recall notice from Ford for the blower motor. This was the first correspondence I had received from Ford that the blower motor had been recalled. I contacted a Ford dealer, Apple Ford Lincoln in Apple Valley, MN, on August 9th and requested reimbursement for the above parts along with a replacement of the blower motor under the recall. I have been calling and emailing the dealer weekly since August 9th and continue to be told the blower motor under the recall has been on backorder for months with no ETA on the part. On the morning of 10/16/2023, I smelled a burning smell in the cabin of the vehicle similar to the smell from June 2023 and the smell was still present after the vehicle sitting for 3 hours after driving. I would appreciate support with this issue.

- Apple Valley, MN, USA

problem #10

Sep 302023

Expedition

  • miles
Sudden feel of a misfire putting truck into reverse, definitely caught my attention as vehicle has under 140k miles! Just had new Ford spark plugs and lifetime warrantied coil packs in the last 20 to 25k! it's had at least two if not three oil changes in the last 20k to 30k miles! Put vehicle into drive same felling of a misfire and doesn't take long it flashes the check engine light at me so I turn around to head back home and haven't really made it but around the corner and the car completely stalled out going by the neighbors house lost steering and brakes and noticed a very distinct smell of plastic/electrical burning! I pop the hood in total disgust and can't even see clearly enough to see the issue at the moment! A friend pulled in front my residence as I'm shaking my head and in tears! He points out a cracked and melted number one coil pack! Instantly replaced with nothing was wrong with the previous coil pack that nothing was wrong with but was unsure of the history! I now have a paperweight King Ranch Expedition! I'm not to familiar with this current what looks to fixing to be a recall anyway for what sound like the same overall issue as these 2020 and newer models that the fixing to hit! I have repaired my 02' Impala of a recall before I new it was a recall! Once I received the recall the issue of sudden loss of control of vehicle and engine shut down was already fixed by myself but out of curiosity I took the car in on a scheduled appointment to the GM Chevy dealer nearest me to fix the issue under recall that was already fixed! They placed plastic sleeves overs my keys and said done deal! I explained that that will not fix anything safely or permanently concerning these cars issues! Voiced my concern there at the dealership, with GM and this organization that I hope that no more loss of life would come from those! My current 2 recalls for my vehicle involved in my complaint today is a weeks if not months long wait to get vehicle back on one and no known

- Bogalusa , LA, USA

problem #9

Sep 242022

Expedition

  • miles
while operating vehicle on busy interstate bridge going uphill, engine seemed to lose power, check engine light came on along with another warning to read my owners' manual. Throttle response quit working. I was able to get to shoulder and shut off vehicle. Upon restart, vehicle ran normally for a few miles before same happened again. This occurred several more times while I nursed it home on surface streets. Independent repair shop ran code as 'Throttle body".

- Georgetown, CA, USA

problem #8

Aug 292022

Expedition

  • miles
While driving around 30 miles an hour, the vehicle lost power and all accelerator input did not work.. The tool light came on but the vehicle was unresponsive to any accelerator input. The vehicle came to a stop in the middle of an intersection. Vehicle was turned off then back on. After which the accelerator worked. Took the vehicle to a maintenance shop, no codes were stored and couldn-??t duplicate. Very dangerous to have no acceleration while driving.

- Peachtree City, GA, USA

problem #7

Jul 112022

Expedition 6-cyl

  • miles
2016 Ford Expedition. Consumer writes in regard to unrepaired safety recall.

- Zachary, LA, USA

problem #6

Apr 152022

Expedition

  • miles
While accelerating to merge onto an interstate, the vehicle jerked aggressively with a loud "bang"(similar to sound of transmission popping out of gear). A flashing check engine light appeared and vehicle lost ability to accelerate further, but was able to maintain speed. Light smoke was noticed from rear view mirrors, followed seconds later by thick, dark smoke. Other cars began honking and waving at us. We pulled over as quickly as possible after the incident to assess. Once stopped, flames could be seen around the driverside cowl/front fender area and I yelled for my family to get out of the vehicle. The front end of the vehicle was engulfed within a couple of minutes of our safe exit.

- Blanchard, OK, USA

problem #5

Nov 192021

Expedition

  • miles
driving at constant speed the automobile has entered Limp Mode at which time power to the drive train is loss and it losses speed rapidly. This is the third time it has happened over a 4-5 month period.

- Brooks, GA, USA

problem #4

Sep 012021

Expedition

  • miles
Rear camera is intermittently non-operative. Only works approximately 20% of the time. Due to the size & shape of this vehicle, this makes backing up dangerous for persons and property that are difficult to see when backing.

- Pacoima, CA, USA

problem #3

Feb 012019

Expedition

  • 131,000 miles
2/1/2019 I was driving up interstate I16 at about 1pm. When my truck started stalling. I immediately pulled over to the emergency lane. I then noticed smoke coming out from under the engine bay. A couple of other drivers stopped to try to render assistance with small fire extinguishers; to no avail. The vehicle soon became fully engulfed in flames. By the time the fire department arrived, it was a total loss. The only thing that was out of the ordinary was I ran over a plastic bag blowing across the interstate, like a walmart bag. I had assumed that the insurance adjuster had already filed this report but they have not.

- Midway, GA, USA

problem #2

Feb 012018

Expedition

  • 39,000 miles
When driving past cell towers the satellite signal goes out repeatedly. Very distracting while driving. Example on I-5 at 38.475641, -121.504846, on business-80 at 38.571184, -121.468347, on I-80 at 38.663596, -121.357112, and on walerga rd South of elverta blvd in sacramento county. There is a Ford ssm for this, and while my vehicle was manufactured in the time range specified, I have been told it doesnt' apply to my VIN. - https://static.NHTSA.gov/ODI/tsbs/2016/sb-10092559-5448.pdf ssm 46016

- Sacramento, CA, USA

problem #1

Nov 212017

Expedition

  • 15,000 miles
The sunroof exploded while parked. The visor was closed so glass did not enter the car. The car was purchased new, and has 15,000 miles on it. The sunroof glass had expanded outwards, as seen in the picture, and did not have any cracks due to impacts prior to the glass failure.

- Henry, TN, USA