10.0
really awful- Crashes / Fires:
- 2 / 0
- Injuries / Deaths:
- 3 / 0
- Average Mileage:
- 28,785 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
I recently bought a "new" used car. A few weeks after I bought it, the air bag light came on. I took it back to the dealership, and they informed me that the airbags had been tampered with by someone. They did some research, and they auction house they bought the vehicle from never disclosed that it had been in an accident. They tried to cover up that the airbags had been deployed, the cut and spliced the wiring to bypass safety relays/switches so a diagnostic tester would not catch it. I drove around for 6 months with my two children (both under the age of 3) with no working airbags! if you call me, I can have the dealership confirm everything.
- Minocqua, WI, USA
My 2016 Ford Expedition el ltd V-6 3.5L with 354 odometer miles produced 4 minor Prelude engine surges within a couple hours on the roadways before it went full throttle 5 times within a couple minutes. It suddenly, and without warning, ran down my wife after squishing her against the garage-bedroom wall (which was destroyed) in reverse, placed me in traffic danger when it raced out of the driveway, placed a witness driving in the street in danger as it backed up, and while turning into my driveway forward, plowed half its length into a neighbors house, and destroyed most of its exterior as a result of the forward and reverse collisions. The brakes were absolutely useless and could not begin to overpower the individual engine full power surges. The air bags never deployed despite the frontal impact exceeding 15 mph. The full throttle engine surge durations approximated 6 seconds each; and, the temporary returns to idle lasted 2-4 seconds. My wife is quite injured; but, could easily have been killed. I was planning a head-on large oak tree ramming to stop the vehicle once-and-for-all. Other people and Ford need to be advised of this potential death trap situation. Please help.
- Jacksonville, FL, USA
- Lafayette, GA, USA