July 30, 2023, I was in car wreck with my Ford Expedition, 2017. The other car ran red light and hit my Ford in left front ahead of front wheel. Other car traveling approx 35 mph, by police report. Side airbag fizzled with smoke an did not deploy. Neither front airbag deployed. No airbags deployed. Ford was considered a total loss by both insurance companies involved. This vehicle has 5 star safety rating and that was considered in my purchase. I purchased Ford in Oct 2016, new. It was always serviced by Ford dealer here. This vehicle does not deserve 5 star rating.

- Pensacola, FL, USA

I was in an accident where i rear ended the vehicle in front of me and sustained a lot of damage. My my airbag light came on but the airbags failed to deploy. The seatbelt tightened upon first impact and then as i was thrown foward it released and threw me into my steering wheel and did not tighten again

- Bakersfield, CA, USA

Vehicle in motion on highway when vehicle collided with vehicle in from airbag did not deploy and seatbelt did not retract

- Pikeville, NC, USA

The passenger side seating position doesn't have a seating belt warning system. A concern for my 85 year old in-laws who are currently leasing the vehicle and assumed this feature existed on the vehicle. According to title 49 cfr 571.208 section 4.1.1.2 (B) vehicles should have front seat warning systems. Ford has been contacted but don't seem concerned and said the vehicle just doesn't come with it.

- Jenison, MI, USA