10.0

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
0 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

Get notified about new defects, investigations, recalls & lawsuits for the 2017 Ford Expedition:

Unsubscribe any time. We don't sell/share your email.

problem #1

Jul 232021

Expedition

  • miles
The rear shocks/struts have each failed twice so far. I have had both replaced once, and the rear passenger side replaced through Ford. I am being told by El Cajon Ford the rear driver's side needs to be replaced again (and the passenger side also because they are supposed to be changed at the same time. I have the Platinum warranty for Ford, which covers the MacPherson Strut (which is what my vehicle has on the rear, it does not have individual shocks). I have had the vehicle less than 4 years, and am looking at putting the 5th set of shocks on the vehicle. For clarification, the MacPherson strut has a shock as part of its assembly. It is not a separate unit, it is a component of the MacPherson strut.

- Lakeside, CA, USA