10.0
really awful- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 0 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
When trying to change a flat, the factory provided lug wrench would not go onto the factory lug nuts. I was able to get to the tire shop and was advised of an on going issue with the ford lug nuts -€œswelling -€œ which in turn would not allow me to remove them to change the tire. After further digging there seems to be many many complaints of this same issue. It was recommended to purchase new ones that were not a two piece design as the OEM Ford ones are. I was told that this could and most likely would continue to happen and could even cause the wheel to come off in worst case scenario. I had to pay 195 dollars for a new set cause I had no other choice being on the road and away from home or a dealership
- Millsap, TX, USA
The aluminum caps on the lug nuts swell making them impossible to remove with the standard lug wrench. Rather than equipping the vehicles with quality single piece lug nuts instead they are cheap lugs nuts with flimsy caps that are prone to early and premature failure. When I got a flat tire I was unable to remove the lug nuts with the standard lug wrench provided. What should have been a straightforward 1/2 hour tire change ended up being an over 4 hour ordeal on the side of the road. The only way to remove the lugs nuts was with a damaged lug extractor tool which I did not have at the time. The only way to get the tire changed was pay for a tow and then have all 24 lug nuts removed and replaced with better quality single piece nuts at a specialty shop at my expense.
- Colorado Springs, CO, USA
Vehicle front driver side tire/rim/cylinder has a popping sound. It pops as if the caliber or brakes have something broke or dirt in it. I can hear this when driving slow and when in reverse backing up. Only hear sound when driving. Brought this to the attention of the dealership when I purchase the vehicle, took back to dealership twice and they could not find or fix this problem.
- Douglasville, GA, USA
- Buford, GA, USA