2019 Expedition 10 speed transmission locked up after 2 hours of "free wheeling" behind my motorhome. While approaching (no turning yet) to parking area about 3 to 5 mph suddently car just locked rear wheels up. When car was started up there were grinding sound coming out of transmission. Since unable to unlock or "free" the transmission car was sent to local dealership more than 400 miles from home. Ford dealer installed a new 10-speed transmission. Week later I attempted to pick up the car, but after an hour of driving light color smoke came behind the vehicle. Car was hauled back to same dealership for furter service. No real reason given why all these happened.... do I have a "lemon", vehicle has only about 8000 miles.

- Royston, GA, USA

My wife and I were making a left turn at an intersection when the vehicle stalled in the intersection while making the turn. An alert appeared on the dashboard "anti-collision alert" flashed on the dash and disappeared. Then another message appeared "drive mode not available". an orange wrench indicator light lit at the bottom of dashboard next to the odometer. The vehicle was not shifting correctly and as we drove further, the car shifted through the gears slowly and slowly and gradually. We drove the vehicle straight to the bell Ford dealership in phoenix. We dropped the vehicle off at the dealership. The dealership service department called me the next day and said they could not find anything wrong with the vehicle. I had described what happened to us, but they said nothing was recorded in the vehicle diagnostic system or black box. We have had the vehicle at the dealership for over 3 weeks now and they have had their mechanic driving the vehicle and said they are unable to replicate the issue. We do not feel safe in the vehicle now. We are not sure what to do now as the dealership says it is not eligible under the lemon law for a buyback.

- Phoenix, AZ, USA