Since we bought our car, it has had a rattle upon startup. This was originally a recall, which we got repaired, but this repair did not make the rattle go away. I then had a transmission problem and had to have the transmission overhauled due to it having violent, jerky, unpredictable shifting between gears. When I mentioned the rattle again while they were fixing the transmission, they said that it-??s a known problem with Ford cam phasers around our model year. They informed me that the fix offered in the recall was an electronic fix, but the actual parts need to be replaced and the recall didn-??t cover that. The parts replacement was almost $4000, and from my research, not replacing these parts can cause the engine to stop functioning properly over time. In the past two weeks, I have been getting safety notices from my car that there are timing issues that need to be serviced. Contacting Ford did not help as there is no active recall for this problem. From my research, there is an active lawsuit open against Ford for this cam phaser problem with my year model car. Overall, cam phasers play a critical role in enhancing the efficiency, performance, and reliability of 10-speed engines by enabling precise control over the engine-??s valve timing. However, after just replacing my transmission we cannot afford to pay another $4000 for this error. Ford said they cannot help unless there is a recall on the vehicle.

- Linden, TX, USA

The contact owns a 2019 Ford Expedition. The contact stated that there was a rattling sound coming from the vehicle while attempting to start the vehicle causing a delay while starting. The vehicle had been taken to a certified mechanic where it was diagnosed that the timing chain and cam phasers had failed and needed to be replaced. The mechanic informed the contact that the failure was related to a TSB: 21B10-S3/NHTSA ID Number: 10201643 (Electrical System). The dealer was contacted and confirmed that the VIN was not included in a recall. The vehicle had not been repaired. The manufacturer was made aware of the failure and informed the contact that the VIN was not included in TSB: 21B10-S3/NHTSA ID Number: 10201643 (Electrical System). The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 130,000.

- Ormond Beach, FL, USA

My expedition since I bought it completely turns off on me on roads and highways and throws up a wrench symbol and check engine light. Everytime I bring it in to the dealer they keep clearing codes and never fixing anything even tho I have extended warranty. They have had my car for 5-6 months maybe longer but the last time they had it for over a month said everything is fine for our roadtrip. Well the car turned off on me and died in the middle of the Utah Highway... had to be towed. was told it has 70 plus alerts

- Colorado Springs, CO, USA

The contact owns a 2019 Ford Expedition. The contact stated while driving at an undisclosed speed, the electrical system became inoperable. The contact stated that the center console had no power. The contact stated that the radio and the charging station had no electrical power. The engine on due to low power warning light illuminated and went off. In addition, the rear driver's side door and the passenger's front and rear door latches were inoperable. The latches failed to unlock from the inside. The vehicle was taken to the dealer several times however, the failure could not be duplicated. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 3,500.

- Albuquerque, NM, USA

When entering the vehicle and closing all doors, one pushes the start button. Once starting to drive or reverse, an error message appears "Transmission Not in Park". The error message stays until the vehicle is put into motion. Then when coming to a stop, the error message reappears. It is understood the transmission is not in park because one is attempting to drive the vehicle. The vehicle drives fine, but the message appears repeatedly while in reverse and or drive. Many forums have suggested the rotary dial to engage the different drive modes is not speaking with the door latches. No other warnings appear and no doors are ajar.

- Dakota Dunes, SD, USA

The car-??s touchscreen and buttons on dash and steering wheel stop working sporadically. You can-??t control the volume of the radio, hang up/answer calls, control the air conditioning, GPS is wrong on the map, etc. Sometimes the screen is completely blank and/or unresponsive. It is very dangerous as well when the back up sensors and camera don-??t work.

- Austin, TX, USA

The main interface screen for GPS, Radio, Bluetooth (hands free phone operation), backup camera, and other vehicle settings, is malfunctioning and frequently non-responsive. This is tied to a faulty ACCESSORY PROTOCOL INTERFACE MODULE (APIM), also known as the SYNC 3 Module. Research on the issue shows this is a common issue with Ford Vehicles. The fixes reported in TSB 20-2255 05 August 2020 have been completed, the issues are persisting. The failure of this item creates safety issues with operating the vehicle. Similar issues have been reported in 11321932, 11300724, 11052887.

- Tampa, FL, USA

Ford is aware of a design defect that causes the vct system to wear out within a short amount of time in brand new Expedition. When the vct system wears out, the vehicle immediately transitions into "limp mode", which causes the vehicle to immediately (unsafely) decelerate to a speed of 15mph (or less on hills), creating dangerous situations, particularly on highways and when towing. We purchased our Expedition in March 2019, brand new. We purchased the vehicle with the heavy duty tow package, which provides towing up to 9,300lbs. Within a few months, the vehicle began making a loud rattle at start up, lasting a few seconds. We diligently serviced the vehicle only at Ford dealerships, who routinely said the rattle was "fine" or "within spec." On 9/1/2020, while towing our airstream trailer (~7,000 lbs) on interstate highway 86 through windsor, NY, the vehicle threw on the "wrench light" and rapidly decelerated from 55mph to 10mph. We were at the bottom of a long incline, in moderately heavy traffic (65mph). There was an insufficient shoulder to stop with our trailer, so we very slowly crept for miles to the nearest exit. The closest Ford dealerships refused to look at it. It was eventually towed to oneonta Ford. Despite knowing of tsb 20-2315 (and its predecessors), Ford claimed that the vehicle was "fine" and likely just suffered a bad oil change. After spending 12 days with our vehicle, they returned it, performing only an oil change. The rattle remained and Ford claimed there was nothing they could do. On 10/9/2020, the very next time we attempted to tow, on county highway 2, the vehicle again, abruptly went from 55 to10mph on a long, slow incline in moderate traffic. We turned around (with the trailer) on a 2 lane road. The vehicle was towed back to Ford, who reluctantly (after weeks) replaced the vct system per tsb 20-2315.

- Andes, NY, USA

Caught fire after using factory installed remote starter. A few days prior to the fire, the cruise control stopped working, after the cruise control stopped working, we received two warning lights on the dash display, service advance trac and hill decent control fault. I took photos of the dash warning and attempted to schedule a service appointment with the dealership, however the fire occurred before we could get it serviced. Ford sent their fire investigators to inspect vehicle, but we never received any explanation for the cause of the fire or a copy of their findings. The fire not only destroyed the Expedition, but also caught our attached garage on fire, which caused us to also loose another vehicle along with the majority of our house hold contents. This fire occurred on an early morning while most of our family was sleeping. We could have been killed! in addition to the photos attached, I also took a brief video of the fire as the fire department was arriving on scene.

- New Albany, OH, USA