10.0
really awful- Crashes / Fires:
- 1 / 0
- Injuries / Deaths:
- 2 / 0
- Average Mileage:
- 30,156 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The vehicle was in park, with the engine running. The tailgate was open as I was loading a stroller into the back and my infant into a back passenger seat car seat. The driver's door was open, back drivers side door open, and tailgate open. The front passenger's seat belt pretensioner deployed and it sounded as though something hit the vehicle. I walked around the car to inspect for damage and even looked on top of the vehicle for damage. No damage occurred as nothing hit the vehicle. My wife got into the car in the front passenger seat and could not move the seat belt. I walked around and verified that it could not be moved as it was in the rest position with the pre-tensioner deployed. Issue: Non-event with front passenger seat belt pre-tensioner deployment Available to be inspected: Yes Safety at risk: My wife just had a c-section and if deployed with her in it, would have been much worse. Additionally, cannot use the seat now that seat belt is inoperable. Issue been reproduced: No. The pre-tensioner goes off with explosive charge making reproduction impossible. Warning lamps present: No.
- Spring, TX, USA
The contact owns a 2020 Ford Expedition. The contact stated that when the vehicle was started, the air bag warning light illuminated. The vehicle was taken to the dealer to be diagnosed. The contact was informed that the front passenger-??s side seat belt buckle tension sensor needed to be replaced. The dealer stated that the failure code for the seat belt tension sensor had been actively showing. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline for assistance. The failure mileage was approximately 62,935.
- Tucson, AZ, USA
The second row passenger seat belt will not retract. Also, all three passenger seats on the second row would not lock when trying to install a car seat.
- San Antonio , TX, USA
The contact owns a 2020 Ford Expedition. The contact stated that while driving in the rain at 50 MPH, a vehicle hydroplaned and crashed into both the contact's vehicle and another vehicle. The contact stated that air bags did not deploy, the seat belts did not lock and no warning lights appeared upon impact. The contact and her daughter both sustained a headache and other aches to their neck and shoulders. A police report was filed. Despite the failure, the contact managed to drive the vehicle back home despite front end damage to the vehicle. The dealer and the manufacturer were both notified of the failure and both referred her to the NHTSA for assistance. The vehicle had yet to be repaired. The failure mileage was approximately 53,000.
- Quitman, AR, USA
The seat belt receiver in the right middle captains chair failed and cracked. It was rarely used and still broke.
- Goreville, IL, USA
- Prairieville, LA, USA