The right tail lamp on my 2021 Ford Expedition was loose, and the tail lamp completely fell off while I was driving. My safety and the safety of other drivers was put at risk when the tail lamp fell off because my tail lamp was not visible to other drivers. The vehicle was not involved in any accident, and the tail lamp is in perfect condition. My car is at the dealership currently to get it fixed, and the technician stated that the tabs are broken on the backside of the tail lamp so it is not able to lock into place. The tail lamp has to be completely replaced. There were no warning lamps, messages, or any other type of indication that the tail lamp was loose. I believe this was caused by a manufacturer defect.

- Katy, TX, USA

Second row power folding captain chair can fold down without anybody touching button. Rear hatch opens intermittently while parked or driving. The latest incident occurred while driving on city streets, and dash flashed a warning about rear hatch being opened while driving about 20mph.

- Muncie, IN, USA

Vehicle caught fire on February 29, 2024, with family members inside the vehicle. The fire appeared to start under the hood on the right passenger side, which would directly correlate with the current open recall. The family had just made a trip back from a basketball game and was dropping off a passenger when smoke was noticed. Upon further inspection, there was an active fire under the hood, which soon erupted into a burst of flames, causing the vehicle to be declared a total loss. Emergency responders had to be called to the scene to alleviate the fire. The fire report depicts a vehicle malfunction as the cause of the ignition. Ford has made no efforts to contact the consumer regarding the fire and subsequent damage.

- Ponca City, OK, USA