The contact owns a 2024 Ford Expedition. The contact stated while driving at an undisclosed speed, the vehicle was shaking and vibrating. The contact stated that the failure was present at various speeds. The vehicle was taken to the dealer several times regarding the failure, however the failure was not duplicated. The contact stated that the dealer replaced and balanced all four tires, however the failure reoccurred. The vehicle was not repaired. In addition, the dealer requested that the vehicle be inspected by the engineer, however, the request was denied by the manufacturer. The manufacturer was made aware of the failure but did not assist. The contact was advised to contact the NHTSA Hotline and report the failure. The failure mileage was approximately 150. The VIN was not available.

- Debary, FL, USA