10.0

really awful
Crashes / Fires:
1 / 3
Injuries / Deaths:
1 / 0
Average Mileage:
49,769 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #9

Apr 102015

Explorer

  • 159,370 miles
95 Ford Explorer parked in carport with engine shut off for 5 min while carried groceries up stairs - I had left dog in crate til finished unloading but when I came down noticed electrical smell, got out looked around car but did not notice any burning, got dog out and returned in three minutes to find key no longer unlocked door and could not see through windows - when door was opened smoke bellowed out, interior was covered with black soot, a hole bigger than a basketball was burnt out of seat and back of driver's seat was parched - had I not had the windows completely up it most likely would have to continued to burn.

- San Jose, CA, USA

problem #8

Dec 312014

Explorer 4WD 6-cyl

  • 23,500 miles
Some electrical component under the front drivers seat caught fire, consuming the seat portion of the assembly.

- Gilbert, AZ, USA

problem #7

Jul 262012

Explorer 6-cyl

  • 143,000 miles
Vehicle was parked on a residential street and engine had been off for 30 minutes. Driver was sitting in vehicle making phone calls when he smelled smoke and saw flaming wire under driver's seat. Driver escaped unharmed and was able to remove some contents but vehicle was fully engulfed in flame within a few minutes, destroying vehicle entirely, melting pavement, burning nearby grass and trees, and melting bumper and paint on a nearby parked vehicle. Fire department arrived to extinguish vehicle.

- Walnut Creek, CA, USA

problem #6

May 081996

Explorer

  • miles
1995 Ford Explorer. Consumer states seat back failure in rear -end collision the consumer stated while sitting at a red light, he was rear ended by another vehicle traveling at about 30 mph. Upon impact his vehicle was propelled into the vehicle in front of him. The consumer stated he was thrown backward, after the impact, the consumer realized he was out of his seat belt, lying across the second seat. The front seat was at a 45 degree angle and had broken brackets on both sides. The consumer sustained a serious back injury.

- South Fork, CO, USA

problem #5

Jan 052004

Explorer 4WD 6-cyl

  • Automatic transmission
  • 122,050 miles
On our 1995 Ford Explorer 4 door XLT, the main vertical support of the driver's seat back broke under normal stress (leaning back). A similar problem was addressed by Ford recall #03504 (NHTSA 03V281000) for model years 1998-2002. Ford is saying that there is no recall in effect for our model year and is providing no help.

- Kingston Springs, TN, USA

problem #4

Oct 251995

Explorer 4WD

  • Automatic transmission
  • miles
At 5,000 miles a popping sound is coming from steering column. Dealer was notified, and replaced steering column on two separate occasions. But, problem is still reoccurring. Clip for upper bearing was out, dealer replaced and also retorqued bolts for lower shaft bearings, upper and lower steering shafts were replaced, lower was replaced twice, consumer states there is still problems with the steering. Popping noise in right front seat. Radio inoperable, dealer replaced, radio failed again, dealer replaced and repositioned wiring. Console assembly replaced.

- Concord, NC, USA

problem #3

Mar 041998

Explorer

  • miles
The rear seat frame locking mechanism fails to work. Need to use a tool to release locking mechanism to remove or fold seat down. Manufacturer gave okay to repair seat. Dealership refused to repair, even under warranty.

- Massapequa, NY, USA

problem #2

Aug 071998

Explorer

  • miles
Bolt on the driver's seat broke and the seat collapsed and went to the backseat of the car. Dealer contacted and has not responded to the call.

- Claymont, DE, USA

problem #1

Aug 081995

Explorer

  • miles
Driver's seat frame broke, causing driver to slide in the seat when making turns.

- Austin, TX, USA