10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
44,000 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #12

Oct 242014

Explorer 4WD 6-cyl

  • 171,000 miles
My vehicle will not go in reverse.

- Statesboro, GA, USA

problem #11

Sep 032012

Explorer 6-cyl

  • 220,000 miles
I was driving my car when it began to down shift around 35mph. Eventually, after adding more gas, it kicked into gear. My vehicle is an automatic. Once it down shifts, the od light begins flashing on and off. It has now been doing this consistently. The drive is not a smooth drive and when I am going approximately 50-60mph or more, the car begins to shake.

- Indianapolis, IN, USA

problem #10

Apr 122010

Explorer 6-cyl

  • 137,000 miles
Driving in light city traffic, "overdrive" indicator light began blinking on and off a few seconds after pulling away from a traffic light, engine raced and wouldn't upshift, then it just coasted to a stop, and wouldn't go anymore. We had to have vehicle flatbedded to a repair shop, and found transmission needed a complete rebuild, which cost about $3,800.

- Woodbridge, VA, USA

problem #9

Nov 112003

Explorer

  • miles
Consumer's concern over the handling by Ford Motor Companies of the cruise control deactivation switch recall. One Nov 11, 2003 the consumer took the vehicle to the dealer because the brake light illuminated, brake fluid was leaking and the cruise control no longer functioned. The dealer quoted the consumer $5000 to fix the vehicle. The consumer declined the repair, purchased the part himself and replaced it himself. The consumer recently heard about the recall and contacted the manufacturer to see if he could recover the money he spent to replace the faulty parts. The manufacturer indicated that the consumer's vehicle was not included in the recall. The consumer's vehicle also experienced stall during acceleration, excessive tire wear, pulling to the right and transmission failure.

- Pleasanton, CA, USA

problem #8

Feb 012001

Explorer 6-cyl

  • miles
The consumer believes that the vehicle undisclosed transmission problem caused the clutch cylinder, slave cylinder, master cylinder and pressure plate to fail multiply times. The clutch and slave cylinder was replaced four times, the mastercylinder was replaced three times, and the pressure plate had gone flat twice due to leaking. The transmission was hard to shift into low gears while in motion intermittently mostly in first and second.

- Frisco, TX, USA

problem #7

Jan 282003

Explorer 4WD

  • Automatic transmission
  • miles
For the third time, my '95 Ford Explorer during normal operation has had the throttle stuck open and accelerate to the point where the truck will not slow down even while applying the brakes. Even when the car has been put into the neutral position the engine continues to rev. I have to throw the truck into park and turn the truck off before the engine will slow down. The first time this happened a few years ago- I had a new transmission put in. The second time this occurred my mechanic told me that there was build-up which caused the throttle to remain open. This is the third time in a year and a half and I am now petrified to drive my once beloved vehicle. I can't possibly imagine selling this car and having this happen to another human being. Luckily, the second time this happened a co-worker was in the truck and I have an eyewitness. Please help me!! I am just a normal hard-working peron that is trying to get this problem fixed and am becoming more frightened by the research I am finding on this subject of the "open throttle". thanks -dani menzel

- Morristown, NJ, USA

problem #6

Jul 212002

Explorer 4WD

  • miles
1st incident: Dec.12th 1998. Concern: Speed jumps on highway and surges only when speed control is on. Cause: Speedometer assembly binding. Correction: Replace speedometer assembly. Cost to me $309.25 2nd incident: Jan.5th 1999. Concern: Same as 1st incident. Speed jumps on highway and surges only when speed control on. Cause: 14401 loom, sensor & assembly shorted. Correction: Repair loom 14401 speed control diag. R&R sensor & assembly. Cost to me: $308.87. 3rd incident: Traveling on highway with speed control set at 70mph. Explorer speed slowly increases to 80 on its own. I look at the speedometer, realize this and tap the brake. The Explorer is still going 80mph or higher. I press the off button to the speed control but it will not disengage. I cannot stop the SUV. I do not panick but I'm scared as I put on the emergency lights, press with all my might on the brakes and within a few minutes, get the Explorer off the road to the shoulder. I put the SUV in park, jump out of the car, look both ways, cross the highway, wave my arms for help and watch as my SUV is parked with the engine stuck and running at 80mph or more. Some good samaritans stop and I explain what happened. One of them approaches the Explorer with caution and turns the ignition off and brings me my keys. They look at my manual and unhook the speed control box under the hood. I drove home with the emergency lights on (about 8 miles) going about 50mph with no problems then parked it. If another car had been near me when the Explorer went out of my control, I could have hit them and there would have been injuries or possible loss of life at 80mph. Thank you.

- San Antonio, TX, USA

problem #5

Dec 312001

Explorer 4WD

  • Automatic transmission
  • miles
Speedometer does not work properly, resulting in incorrect miles. Dealer has been contacted.

- Arlington, TX, USA

problem #4

Jun 072000

Explorer

  • miles
The speedometer/odometer module failed causing the speed to fluctuate erratically and surge when the cruise control was used. Nlm

- San Clemente, CA, USA

problem #3

Jul 012000

Explorer

  • miles
As a past and present owner of Ford vehicles, I wish to express my sincere dissatisfaction with the recent lack of support the Ford Motor Company and its dealerships provide to insure the integrity of Ford vehicle safety systems. I am writing with respect to a recent repair that was performed on the airbag system of my 1995 Ford Explorer. When the odometer read approximately 56,000 miles, the dashboard airbag indicator lamp began to illuminate. After taking it to dick ruhl Ford at 7250 sawmill road in columbus, Ohio for repair, I was informed that the cost of the repair ($425.45) would not be covered due to excessive mileage. In addition, two separate visits to the dealership were required to complete the repair since the source of the problem was not properly diagnosed initially.

- Columbus, OH, USA

problem #2

May 281997

Explorer

  • miles
Transmission jumps out of park.

- Fort Laude, FL, USA

problem #1

May 011997

(reported on)

Explorer

  • miles
Owner states that while driving vehicle it stalls due to power train. Owner also notes that vehicle has problems with changing lanes and power train does not provide enough power to change lanes. Owner had problem corrected.

- Detroit, MI, USA