4.7
definitely annoying- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 23,000 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Front sway bar links broke, there was no prior warning, and vehicle could break down.
- Hayveville, NC, USA
The sway brace has two broken studs, which allows the bar to rotate forward and then the two studs protrude from the front of the vehicle. This requires us to manually rotate the bar back to rest on the "attachment" points.
- Fargo, ND, USA
The actual date and mileage is unknown. I just discovered the problem last week. Both link pins that connect the front sway bar to the wheel assembly were missing. With the sway bar disconnected, the car sways severly in cornering or hard manuevers. I had the pins replaced at my expense. I contacted Ford and they had issued a customer notification on 6 Nov 2000 #00M11 that identified the (link pins breaking)problem for 1996-1997 Ford Explorer. However, the limit for mileage for Ford to replace the parts was 100,000. I had at the time of discovery 102500 miles on the car. This problem, I believe, occured back in the summer because I started getting a lot sway on cornering. I figured that the shocks were bad do had them replaced in about September 2000. This didn't solve the sway problem. Last week I was changing my oil and noticed that the sway bar was loose. After replacing the link pins my sway problem went away. I contacted Ford customer relations, mellanie hall, and relayed my problem. I was told that Ford would not pay for the repairs since my car was 2500 miles past their limit. I believe that this is a safety issue and may have been a contributing problem to the tire problem causing roll overs. This car, with out the sway bar attached, would definitely be unstable in hard turns and I am convinced that it could lead to a roll over. Mellanie hall for Ford, did not agree. I believe that this time of failure should be added to your investigation on tires and roll overs. I also believe that this should be safety recall and not be limited to a certain number of miles, consequently I should be reimbursed.
- Snohomish, WA, USA
While driving could feel a strong movement side to side. Found out that front sway bar was broken, and vehicle was taken to dealer and repaired.
- Olympia, WA, USA
Lowered frontend torsion bars well below original allowable specifications, may cause the vehicle to tip over.
- Fairfield, CT, USA
- Reton, WA, USA