10.0
really awful- Crashes / Fires:
- 10 / 0
- Injuries / Deaths:
- 18 / 1
- Average Mileage:
- 18,657 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Bought Ford Explorer in 1996, new. Filed a complaint with BBB regarding problems. Nothing was achieved. In November of 2002 was in an accident where the vehicle rolled over, my seat belt did not lock, nor did the air bags deploy, which resulted in severe injuries to myself. Broken neck (C-2, tbi tramic brain injury and broken bones. I beleive the failure of the seat belt, roof stability and airbags malfunction caused my injuries. The driver and other occupant received no serious injuries. Nothing was done to correct the failure as you can see in the numerous law suits againist Ford Motor Co.
- Wilton, CA, USA
While driving 70 mph rear right tire tread separated, causing the vehicle to hit a pole and roll once. Vehicle landed upside down on an embankment. Upon impact, airbags did not deploy. Driver sustained minor injuries.
- Summerfield, FL, USA
Vehicle was going 30-35mph and flipped over driver's seat belt wouldn't unlock, leaving consumer in a upside down position. Consumer used a screw driver to unlatch the seat belt. Dealer and manufacturer were notified. Seat belt part# TRW TC077. The air bag also failed during the accident. The cause for losing control of the vehicle was due to the tire which rolled off from the safety rim.
- Smithville, MO, USA
Airbag light has come on, not taken to dealer yet.
- Beauford, NC, USA
The driver of the vehicle was involved in a accident, the vehicle was hit on the rear left side which caused the driver to loose control of the vehicle resulting in it rolling over 3 1/4 times, the passenger was killed and the driver sustained extensive injuries including a broken neck, the consumer believes that the recall 00V-402 for front sway bars may or may not have contributed to the accident and was received after the accident occured, during the accident neither air bags deployed. Nlm
- Hill City, SD, USA
I bought this SUV used and I thought I was getting a great vehicle, boy was I wrong. It has been one thing after another with this SUV. Please check all of my complaints this is an interior problem, these things cannot be caused by evey day use. The problems I am having are, back seat door handles are broke, the spare tire release broke the first time it was used, the air bag light went off and caused an inconvience to my family, the tires have been replaced and the alingment hasen't been right sense I've owned it, the back seat doesn't work properly, it will not release to fold forward, and the motor on the hatch hasen't worked properly from day one of my ownership. Please help me with this matter. Thank for all you do. Margie hulsey.
- Douglasville, GA, USA
The airbags never deploy even with the total lost of the Explorer it was a head on collition with another car at about 35mph please investigate so other people does not get injured thanks for your time and cooperation to this matter
- Toa Baja, PR, USA
No deployment of air bag during vehicle collision.
- San Bernar, CA, USA
While traveling less than 25 mph, the brakes failed to respond allowing collision with another vehicle. The air bag did not deploy either.
- San Juan, PR, USA
Consumer was involved in 35 mph frontal collision in which the driver's or passenger's air bags did not deploy. Dup of 816493, added on 25-Feb-98.
- Mercer Island, WA, USA
Driver hear strange rumbling noise coming from vehicle then was unable to maintain control of steering. Vehicle veered to the right and struck rear of a parked vehicle. The front right wheel had fallen off due to a broken upper control arm. The air bags did not deploy.
- Southfield, MI, USA
No deployment of air bag in the accident.
- South Field, MI, USA
No deployment of airbags during collision, causing injuries.
- Downey, CA, USA
Poor ABS brake performance, during a panic stop, extended stopping distance or uneven braking, causing the vehicle to continue to roll forward. Consumer also states airbags did not deploy.
- Pacheco, CA, USA
- Albuquerque, NM, USA