10.0
really awful- Crashes / Fires:
- 1 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 50,400 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Air blend door failure. I only have hot air.
- Barrington, NJ, USA
I bought the Explorer last April and the A/C worked fine, but when winter got here the heater would not blow warm air. I took it to a mechanic who replaced the thermostate and looked at other things, but could not fix it. I then took it to a second mechanic who looked at it and told me that he had just fixed the same problem on another 97 Ford Explorer--and it was the blend door. That the door was a factor defect and would cost about $650 to replace it. I did not have the money to have it replaced, and it is a safety hazard when it is stuck on A/C air and you can not defrost your windshild while you are driving. It has not been fixed and restricts vision out of the windshield when fogged or iced which could cause me to have a bad wreck.
- Magnolia, AR, USA
My heater "splitter door" failed to release heat about 4 mo. Ago and is still briken. I haven't had the 700.oo to fix it.
- Clio, MI, USA
Rear doors won't open from inside and it is not the child deterrent lever on door, heating system overrides A/C heater sometimes dosen't work. Recline lever broke off.
- Dover, DE, USA
Vehicle overheated while driving. When checking the cooling system fluids were turning into slush. Contacted dealer, and the dealer was not willing to help.
- Tacoma, MD, USA
While driving engine will overheat without a prior warning. Had been taken to dealer, but no repair had been made.
- Raleigh, NC, USA
Water pump leak.
- Oxnard, CA, USA
While driving at 60 mph heard some noise and the consumer pulled over and noticed water and anti-freeze coming from the vehicle. Consumer turned vehicle off.when trying to start the vehicle back up, the vehicle won't start.
- Oklahoma City, OK, USA
Vehicle experienced misalignment. In addition, replaced fuel gauge sendin gunit/air bypass valve/ water pump/seat release/passenger's door and computer.
- West Caldwell, NJ, USA
- Flushing, NY, USA