10.0

really awful
Crashes / Fires:
3 / 0
Injuries / Deaths:
3 / 0
Average Mileage:
25,615 miles

About These NHTSA Complaints:

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problem #13

Sep 132009

Explorer

  • 213,000 miles
The contact owns a 1997 Ford Explorer. The contact stated the drivers side seat belt locked and she was unable to unlock it. The highway patrol had to cut the seat belt in order for her to get out of it. The manufacturer was notified and stated that there were no related recalls. They also stated that they would not be liable for replacing the seat belt. The failure mileage was 213,000. Updated 10/21/09. Updated 10/20/09

- Haughton, LA, USA

problem #12

Jan 182003

Explorer

  • 120,000 miles
Consumer states vehicle was involved in a collision, driver's side seat belt did not restrain occupant. As a result, driver sustained massive head injuries. Dealer notified.

- Springfield, VA, USA

problem #11

Sep 012001

Explorer

  • Automatic transmission
  • miles
Passenger's side front seat belt does not release when seat belt button is pushed to disengage.

- Lexington, KY, USA

problem #10

Dec 152000

Explorer

  • miles
I was unable to release my child from his seat belt. When everyone else failed to be able to release the child, I carried the vehicle (with the child still constrained) to the dealer. The dealer's body shop had to remove the bolts from the roof of the vehicle to release the child. If there had been as accident and a fire, the child would have perished because the seat belt was jammed and would not allow for release.

- Griffin, GA, USA

problem #9

Jun 152001

Explorer

  • Automatic transmission
  • miles
Passenger restraint did not release at the buckle or restraint. Owner had to cut restraint to release passenger. Dealer and manufacturer have been notified and neither accepts fault or liability of failed part.

- Richmond, VA, USA

problem #8

Jun 012001

Explorer 4WD

  • Automatic transmission
  • miles
Driver's side seatbelt would not release. Consumer had to use scissors to cut seatbelt off. Consumer has contacted dealer. Also, the ignition assembly unit failed and the back seat latch was missing.

- Delta, PA, USA

problem #7

Nov 092000

(reported on)

Explorer

  • miles
Seat belt retractor, on driver's side does not fully retract seat belt, as a result, a loop of about 18 inches hangs outside the vehicle.

- Ramona, CA, USA

problem #6

Aug 212000

(reported on)

Explorer

  • miles
Driver's side seat belts failed to release/retract to be used. Also, will not retract if able to release them. Took to dealer & mechanic indicated problem was not repairable.

- Baldwin Park, CA, USA

problem #5

Jun 172000

Explorer 4WD

  • miles
Seat belt catch released when extreme side impact on front passenger side.

- Aurora, CO, USA

problem #4

Feb 222000

(reported on)

Explorer

  • miles
Rear restraints are inoperaple. The restraints will not retract. Dealer has bene notified.

- Pittsburg, PA, USA

problem #3

Apr 011997

Explorer

  • miles
Rear lap belts do not come out all the way. Sometimes they don't retract, incident occurred three times. Dealer cannot duplicate the problem.

- Laguna Beach, CA, USA

problem #2

Feb 281997

Explorer 4WD

  • miles
Passenger seat belt retract and locks restraining normal passenger movement.

- Raleigh, NC, USA

problem #1

Jun 191997

(reported on)

Explorer

  • miles
Car was hit in the right front at 50mph and then hit in rear when the airbags and seatbelts did not work.

- Chatsworth, GA, USA