10.0
really awful- Crashes / Fires:
- 3 / 1
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 20,786 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The Explorer brake peddle went to the floor to stop the vehicle. There was smoke coming from under the hood. In a few seconds, the truck was in flames. Police and firemen were called to the location. They put the fire out in a few minutes.
- Hammonton, NJ, USA
Power steering gear box is leaking. Both the gearbox and tie rods need replaced. Only 75,000 miles on the vehicle.
- Sterling Heights, MI, USA
While driving at highway speeds the steering wandered and swerved. At this time the cause is undetermined.
- Franklin, TN, USA
While making a left turn steering failed. As a result, vehicle made a complete turn and damaged front and rear end of vehicle. Dealer has advised that there was no problem with steering. Please add additional information.
- Santa Fe, TX, USA
Steering failed.
- Bethany Beach, DE, USA
On 11-7, vehicle was making S-like movements, consumer had difficulty keeping vehicle in the lane, after about 10 seconds, the problems ceased, however the following day the same problems occurred and consumer was unable to control vehicle, the vehicle would not respond to the steering wheel being turned, consumer collided twice with the guardrail.
- Ft Washington, PA, USA
When turning at any speed, the steering mechanism makes a soft but loud grinding noise. With car at stop, you can see the power sterring fluid resivour cavitate. After 9 trips to the dealer, they have yet to be able to fix the issue. They have tried new hoses, flushing the system, resetting the computer, and parts from the 6 cl. Engine to resolve issue. Noise appears after car has been running for at least 5 minutes, and is more prominent the warmer the engine/outside temperature.
- Maple Grove, MN, USA
When driving and trying to switch lanes consumer lost control of vehicle, causing vehicle to run on the side of the road and rollover.
- Pearland, TX, USA
I stated to johnson Ford, scrapping noise coming from right front when you turn. Buring smell, and worst on left turns.
- Poughkeepsie, NY, USA
Steering problems associated with grinding, hesitation and vibration.
- Victoria ,B.C., CD, USA
While driving 50 to 60 mph vehicle hit water puddle which caused vehicle to flip and roll on its side.
- Chicago, IL, USA
Vehicle lost steering control resulting in a collision.
- Wantagh, NY, USA
While driving on dry straight road at approximately 55 mph vehicle jerked suddenly to the left. When attempting to correct steering, vehicle went out of control and veered to the right, the spun back to the left. Turned around on the road backwards and flipped on passengers's side and slid into median. Also, ABS brakes/suspension and transfer case failed.
- Hubbard, OH, USA
- Troutman, NC, USA