10.0
really awful- Crashes / Fires:
- 1 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 23,994 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Since purchasing a used 1998 Ford Explorer I have been blessed with nothing but problems with it. 6 months after purchasing the vehicle my wheel bearings went out and damaged the spindle. This was a $500 expense as the spindle was a dealer part. When I purchased it there were 26000 miles on it...there were about 36000 when the bearings went out...just as the warranty expired. Then, about a year later, the upper air intake manifold got a hole burned in it. Again, Ford couldn't offer me any kind of help and said it was a $800-1000 repair. On a side note, this type of problem was a known issue by Ford. In fact, recalls were made by Ford to replace the intakes free of charge to fleets but not to the general public. Just recently my freeze plugs rusted through and caused my car to overheat. This has been quoted by Ford as a $1300 repair. I called Ford to see about some sort of goodwill warranty and of course anything with goodwill in the equation is definitely something Ford will not do. I currently have 2 years left on the loan for a piece of crap car that isn't even worth half of what I still owe on it. I am really thinking of taking it back to the dealer and parking right in front of the entry way and taking the keys with me and telling them to stick it up their rears. Ford makes the whole car industry look really bad and in no way would I ever buy another Ford. Please help us consumers out and make the game fair between the auto industry and consumers...we are getting ripped off left and right while they keep getting richer and richer.
- Schertz, TX, USA
While driving on a dirt road right front tire got sucked into car. Vehicle swerved, and hit a tree and exploded. Vehicle occupants were able to exit from vehicle.
- Beverly, MA, USA
The wheel bearing seals are defective causing noise in the front end. Nlm
- Fleetwood, PA, USA
Vehicle experienced sway bar / bushing failure.
- Laguna Hil, CA, USA
Wheel bearing failure.
- Carlsbad, CA, USA
While driving the front wheels make an high pitch noise that gets louder the faster consumer drives the vehicle. The dealer has been contacted.
- Brooklyn, NY, USA
- Albertson, NY, USA