10.0

really awful
Crashes / Fires:
13 / 1
Injuries / Deaths:
12 / 1
Average Mileage:
35,384 miles

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« Read the previous 20 complaints

problem #23

May 012001

Explorer

  • miles
Airbag light came on dashboard. Dealership is aware of problem. Electrical system to computer was indicating that there was an airbag inside of door. But there is no airbag inside of door.

- Trinidad', CO, USA

problem #22

May 012001

Explorer

  • miles
Air bag light would flash on and off in dashboard. Consumer took vehicle to a local dealership. They stated that wiring harness connected to air bag module experienced an electrical short. Note: Consumer was forced to sign a paper from dealership releasing dealer of any liability if air bags were to deploy before vehicle would be turned over to consumer. Please provide any additional information/attachments/statements.

- Clinton, NC, USA

problem #21

Apr 012000

Explorer

  • miles
Airbag light comes on. There is an electric short that's shuts airbag module. Which means airbag won't deploy upon impact. Dealer has tried lots of remedies, but nothing works.

- Rensselaer, NY, USA

problem #20

Jul 282000

Explorer

  • miles
During vehicle collision, no deployment of the air bags occurred and the seat back collapsed, resulting in injury to the driver.

- San Antonio, TX, USA

problem #19

Oct 042000

Explorer

  • Automatic transmission
  • miles
Intermittently airbag sensor light will stay illuminated while vehicle is in motion. Dealer has attempted to repair vehicle several times. The vehicle has been serviced 7 times for the same problem. The owner is worried that the air bag may deploy anytime or may not deploy during accident.

- Jacksonville, NC, USA

problem #18

Aug 152000

Explorer 4WD

  • miles
This error code showed up at 3500 miles, the dealer has changed the whole air bag system and the same code comes up has happened 8 times same code. Please contact me and I will explain further. I am in the process of having Ford buy this truck back but they are being less than cooperative. The dealer is giving me the run around.. I have been following the Firestone hearings I think you have the hammer to swing that I don't.. thank you for your time I am looking forward to discussing this further. Bill hilgendorff

- Columbus, NJ, USA

problem #17

Aug 152000

Explorer 4WD

  • miles
This error code showed up at 3500 miles, the dealer has changed the whole air bag system and the same code comes up has happened 8 times same code. Please contact me and I will explain further. I am in the process of having Ford buy this truck back but they are being less than cooperative. The dealer is giving me the run around.. I have been following the Firestone hearings I think you have the hammer to swing that I don't.. thank you for your time I am looking forward to discussing this further. Bill hilgendorff

- Columbus, NJ, USA

problem #16

Mar 101999

Explorer

  • miles
PE00020 ; airbag module light came on the dashboard intermittently. Throttle was stuck, and vehicle suddenly accelerated/T hood latch bolts were defective, and and the Firestone #ATX P23575 R15 dot vdul tire tread separated. Has contacted Firestone, and they put on a waiting list.

- Gilbert, AZ, USA

problem #15

Jun 072000

(reported on)

Explorer

  • miles
While traveling air bag indiacator light flashed. Dealer repaired air bag system three times, but problem returned.

- Monument, CO, USA

problem #14

Mar 011999

Explorer

  • miles
When turning on the ignition, warning lights are supposed to come on and go off. However, airbag warning light stays on. Consumer feels this is unsafe, and there may be a problem with the air bag system. Also, automatic doors locks do not lock when vehicle is put into drive, but after the vehicle has traveled 2-3 miles down the road.

- Wickenburg, AZ, USA

problem #13

Apr 272000

(reported on)

Explorer

  • miles
False deployment of the air bag for no reason.

- Roseland, LA, USA

problem #12

Jan 102000

(reported on)

Explorer

  • miles
Consumer has noticed the air bag light illiuminated on the dash. Consumer has contacted the dealer, dealer was unable to determine the cause of the problem. Vehicle has been at the dealer on a number of occasions due tothe same problem.

- Roseland, LA, USA

problem #11

Sep 161999

Explorer 4WD

  • miles
This truck has overdrive problems. When you put it in rev and then drive most times it will cut the overdrive off, but not all the time. Rear passenger door will not open from inside. Airbag light goes on and starts blinking then goes off for a while then back on. The power steering makes noise on a hard right or left turn.

- Scarsdale, NY, USA

problem #10

Nov 291999

(reported on)

Explorer 4WD

  • miles
Airbag system has failed (shown by sensor light being on) four times. Dealer has not been able to fix problem to prevent it from recurring.

- Rye Brook, NY, USA

problem #9

Aug 091999

Explorer

  • miles
The main computer was shut down due to a faulty ignition switch. This failure may be the cause of other electrical components to fail. The airbag connectors were cracked under passenger seat causing failure. Vehicle has been taken to dealer 4-5 times.

- Los Angeles, CA, USA

problem #8

Sep 301999

(reported on)

Explorer

  • miles
The air bag warning light remains illuminated, indicating a malfunction within the system, cause unknown. Pleae give any further details.

- Sanger, CA, USA

problem #7

Dec 151998

Explorer 4WD

  • miles
Airbag light would remain illuminated, and had to be returned to the dealership 5 times before it was effectively repaired

- Clinton, MD, USA

problem #6

Sep 011999

Explorer 4WD

  • miles
Air bag light flashed codes and then stayed on. Dealer replaced module. Waited two weeks for part. Same problem reoccured two weeks later and as of 9/25/99 has not been resolved.

- Spencerport, NY, USA

problem #5

Dec 151998

Explorer

  • miles
When starting up the car, airbag light comes on and stays on. This is the 4th time this has happened, and taking it back to the dealer.

- Westchester, PA, USA

problem #4

Aug 111999

(reported on)

Explorer

  • miles
In Jan, 1999 I received authorization for installation of an on-off switch for the driver airbag. I found an auto shop who will install the switch, yet Ford refuses to provide the shop with the switch. Since Jan, 1999 they have said there is a three week backup on parts, and they have been stalling for eight months. Since Ford created a life-threatening situation by intalling air-bags without the switches they are obliged to now provide consumers with the necessary equipment to rectify the situation. Ford's reckless delay tactic is criminal.

- Athens, OH, USA

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