10.0

really awful
Crashes / Fires:
13 / 1
Injuries / Deaths:
12 / 1
Average Mileage:
35,384 miles

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« Read the previous 20 complaints

problem #3

Jul 301999

(reported on)

Explorer 4WD

  • miles
1st. Time Ford took a week and a half to send a sensor, 2nd time they sent a (rcm) computor module, 3rd time still waiting after 3 weeks for Ford vender to send another sensor. I have know idea if the airbag will deploy if we are in accident or if it will suddenly deploy by itself. Since the same part keeps getting replaced an the light keeps going on I don't think Ford is sure they know what the problem is. Plus I think waiting for 3 weeks for this part is crazy.

- Chicago, IL, USA

problem #2

Mar 281999

Explorer

  • miles
The air bag module light keeps coming on. Had taken vehicle to dealer & had it on diagnostic machine. Informed consumer no air bags in vehicle. No parts were ordered for module light. Took vehicle to another dealer & the moduile was installed.

- St Louis, MO, USA

problem #1

Mar 031999

Explorer 4WD

  • miles
Airbag warning light flashes 2 times then 9 times for five sequences and then remains on. This usually occurs on first start in the morning but may not occur on subequent starts. Dealer service reset computer and when that didn't work replaced the airbag module. It helped for almost a day but the problem came back. I don't know if the airbag will work if needed.

- Brooklyn, NY, USA