10.0

really awful
Crashes / Fires:
3 / 0
Injuries / Deaths:
3 / 0
Average Mileage:
0 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #8

Jan 202004

(reported on)

Explorer

  • miles
Driver's side seat belts broke.

- Blue Point, NY, USA

problem #7

Feb 102003

Explorer

  • miles
The vehicle slid on black ice and the consumer lost control of the vehicle. This caused a collision with another vehicle and the vehicle rolled over two times. The driver's seat belt came unbuckled and caused the driver to be thrown from the seat. Nlm

- Portage, PA, USA

problem #6

Nov 201998

Explorer

  • miles
Seat belt latch on rear driver's side will not go into buclkle. Dealer and manufacturer were not notified at this time.

- Lithonia, GA, USA

problem #5

Nov 242000

Explorer 4WD

  • miles
There is a problem with the seatbelt latch. My 9 year old was putting on the seatbelt when the internal parts of the seatbelt latch came out of the housing. The internal parts came out intact. If I had been in an accident the seatbelt would have failed. This is a serious safety issue and Ford and their respective dealers feel it also is a serious problem since rather than focusing on anything else, all three calls I recieved, one from Ford Motor Company and two from recomended dealers all Focus on the seatbelt. No mention is made of the other problems (until I bring it up), but they want to replace the seatbelt immediatly.

- Hattiesburg, MS, USA

problem #4

Nov 262000

Explorer 4WD

  • miles
On 11/24/00 I hit a deer going 45-50 mph. My air bags did not deploy and the driver and passenger seat belts did not lock. The front fender of my truck is cracked. The license plate flew 100 hundred feet as did the deer. Winner Ford said that the impact may not have been enough to lock the seat belts or cause the air bags to inflate. This was said without looking at the truck. On 11/26/00 I was bringing the truck to winner Ford, the truck then shut off while I was driving it. The key was still in the ignition and the engine was turning over as if it was still on. On closer inspection it was seen that you could see the metal behind the plastic casing. There was a gap of a 1/4 inch or more. The truck shut off 3 more times on my way home. I have already had the electric modual changed. The first time I went they told me it had been done, but it was not. So I had to take it back a second time after my wipers were malfunctioning.

- Penns Grove, NJ, USA

problem #3

Nov 182000

Explorer 4WD

  • miles
I was driving on a highway when a car attampted to change the lanes and hit my car. The other car was turned across my lane and I hit the car with my front right side, then my car was pushed onto the concrete divider and I hit the divider with my front left side, all when traveling about 60 mph. The passanger seat belt didn't lock up, and my wife was thrown on the dashboard. I also hit the stearing wheel with my head, and because I wear glasses I have some facial injuries. At the whole time when the accidend occured, none of the air bags had deployed.

- East Islip, NY, USA

problem #2

Oct 022000

(reported on)

Explorer

  • miles
Driver side rear seat belt will not extend from the housing mechanism, causing seat belt to be inoperable. Also, driver and passenger side seat belts do not latch in the buckle housing mechanism, causing belt to become inoperable. Also, experienced a problem with windshield wipers; when driving in rainy weather conditions, windshield wipers stop working, causing poor driver's visibility. Consumer has contacted the dealer.

- Bronx, NY, USA

problem #1

Oct 121999

Explorer

  • miles
The driver's seat belt fails to latch properly. The locking mechanism broke. The latch plate will not stay in buckle. Was entering the vehicle at time of failure. Taking vehicle to dealer to check.

- Briarwood, NY, USA