2.4
hardly worth mentioning- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 62,555 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
I have a 2000 Ford Explorer, 4-door. The right front door actuator mechanism has failed. The left front door locking mechanism has failed. Also, left rear passenger door can not be opened from inside and outside the vehicle. 1) can not open right front door from the outside with key-fob or with the key! I replaced a rivot that holds the locking actuator with a bolt (right side front door). 2)I can not open left front door from the outside with key-fob or with the key!. I replaced the interior door handle opening lever. This worked until the latching mechanism inside the door failed. I currently have to take the door apart and try to fix this because my wife and kids use this vehicle. 3) on the left rear door, the door can not be opened from the inside or outside. I currently have to take the door apart and try to fix this because my wife and kids use this vehicle. In the event of an accident on the right side, anyone in the left rear seat can not exit the vehicle from the left rear door. We leased this vehicle in 2000 then bought it in 2003. As of this writing, this vehicle has just over 80000 miles on the odometer. Ford refuses to correct the problems. Many message boards have reported the same problems with 2000 Ford Explorer. Unfortunately, I have to resort to using the remedies on various message boards to correct the problem. Thank you
- Turnersville, NJ, USA
The contact owns a 2000 Ford Explorer. The contact stated that her door locks have failed several times. The contact had the vehicle repaired by a local mechanic. The door locks continued to fail after the vehicle was repaired. The contact spoke with the manufacturer and was advised to take the vehicle to the dealer for diagnostic testing. The failure and current miles were not available. Updated 04/15/10. The consumer stated the locks have failed one-by-one. The passenger rear and driver side rear door locks could not be repaired. The trunk lock also sticks. Updated 09/02/10
- Rockport, IL, USA
The contact owns a 2000 Ford Explorer. She stated that the front driver and passenger, and rear doors failed to unlock she had to climb through the rear window to enter the vehicle. There were no recalls for the failure. Updated 3/4/2010 the consumer stated the front and rear doors continue to jam. Updated 06/17/10
- Lexington, KY, USA
The contact owns a 2000 Ford Explorer. The contact stated that the rear doors cannot be opened from within the passenger compartment. He assumed that the child safety locks were the cause of the failure. He found several consumers online who were experiencing the same failure. The dealer stated that they never heard of this failure and could not assist. The vehicle will be repaired. The failure and current mileages were 108,000. Updated 06/23/09. The consumer stated the dealer was able to get the doors to work. Updated 06/23/09.
- Little Rock, AR, USA
My driver's door was constantly getting jammed. The lock would not move when I hit the power lock button. So now my door opens when it feels like.
- St. Louis, MO, USA
My driver's door keeps getting jammed. I have to sometimes crawl over the seat to get out of the truck. The lock are constantly getting stuck to the point I can't manually even pull them up anymore.
- St. Louis, MO, USA
My driver's side door lock gets stuck in the locked position randomly. This occurs both while driving and parked. It also effects the child safety locks. This has been happening for about a year now. It is driving me crazy. I have to crawl over the passenger seat and wiggle the handle while trying to pull up the lock manually. I will eventually break the handle. After a little research I found 100's if not 1,000's or more people on the internet that have the same experience. Many are calling for a recall. Just google " Ford Explorer driver's door won't unlock" or this link www.carcomplaints.com/Ford/Explorer/1998/accessories-interior/drivers_door_wont_unlock.shtml this is a serious safety issue!
- Gordonsville, VA, USA
Driver's side door will no longer lock automatically. I have to physically push the button down and sometimes it won't unlock.
- Swanzey, NH, USA
Driver power locking door will not unlock from the outside.
- Nacogdoches, TX, USA
: the contact stated the rear liftgate latch, and the front and rear passenger doors kept jamming closed. Each door required excessive force to open. The vehicle was taken to a private repair shop, who determined the latches were faulty, and the parts were ordered. Updated 11/21/2006 -
- Rusk, TX, USA
The latch to open the car from the inside has broken for the fourth time. At first I thought it was the child protection switch but when I checked it was unlocked. I have sent it to the dealer three times and although they fix it (in a couple of days) I believe it is unsafe in the event of a fire or accident.
- Cordova, TN, USA
- Mt Vernon, WA, USA