10.0
really awful- Crashes / Fires:
- 0 / 1
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 31,812 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Consumer was driving on the freeway and set the cruise control at 75 mph. However, the vehicle kept accelerating, although consumer had applied the brakes and the emergency brakes. Vehicle would not slow down. Had to circle the gas station 3 times before the vehicle would stop. The consumer stated that she ran 3 red lights before she could get the vehicle to come to a stop. The consumer slammed the vehicle into park going 50mph. Significant damage was done to the braking system. The consumer was injured. The mechanic told the consumer that the brakes caught fire and she was lucky the fire put itself out.
- Vista, CA, USA
Master cylinder on 2000 Ford Explorer has been replaced three times.
- Katy, TX, USA
In early 2002 I noticed the brake pedal was feeling soft and practically went all the way to the floor with normal braking and the pedal made a hissing/vacuum noise at times. For hard braking it felt like the SUV wouldn't stop. I took the car for service on 6/8/02 at a Ford dealership which bled the brake system. This did not correct the problem. Took the SUV back on 11/9/02 and was told it was a vacuum leak from the power booster and the master cylinder was replaced. Pedal and braking was normal after this until recently, the brake pedal is failing again as before. I have not yet taken it to the dealer.
- Miami, FL, USA
The consumer stated the brake pedal faded before the vehicle responded to the pedal. The dealer diagnosed master cylinder failure. When tested on gravel, only the back brakes worked which was only after the pedal was almost to the floor. Complete failure could have resulted.
- Free Soil, MI, USA
Vehicle has always had a pulsating in the brake pedal since about 7000 miles. This time the brake master cylinder failed. Upon inspection by the dealer he stated that I needed to replace brakes, rotors, ( both of which have been replaced at least twice before ) master cylinder, serpentine belt and tensioner and have complete brake system flush. All in the span of 3 years. This vehicle has also had the ball joints replaced and control arms as well. Multiple occurences of the same symptoms.
- Brunswick, OH, USA
- Miami, FL, USA