On the evening of June 7, 2004, as I was driving on 85S, my car began shaking violently. As I was trying to get out of the way of the traffic, there was a huge boom from my vehicle and the car stopped. Initially, all of the service people around thought that it was my transmission that fell out. I had the car towed to my mechanic who later confirmed that it was my transfer case that had fallen from the bottom of the car. There was absolutely no prior warnings (no service lights appeared in the vehicle) of this happening other than a slight shaking in the car a day or two before. My mechanic is in the process of creating an estimate for this work.

- Lithia Springs, GA, USA

When engaging the 4 - wheel drive low the vehicle locked up without warning. As a result, the steering becomes inoperative. The cause has yet to be determined.

- Potter Valley, CA, USA

The consumer heard a noise coming from transfer case while traveling at low speeds. The vehicle was serviced but the dealer couldn't duplicate the problem.

- Saint Louis, MO, USA

4-wheel drive does not work with only 38,770 miles on 2000 Ford Explorer and Ford will not fix it under covered expenses even though we don't know how long it has been broken. High and low light up on dash board and when put in drive, it makes the thump as though it is in 4 wheel drive. We thought all along it was working until we got hung up 2 weeks ago in a drive way and the front wheels would not move. I think it was broke before the 36000 mile warranty expired. But Ford will not consider fixing it without us paying for it.

- W, Columbia, WV, USA