10.0
really awful- Crashes / Fires:
- 12 / 9
- Injuries / Deaths:
- 7 / 0
- Average Mileage:
- 38,941 miles
About These NHTSA Complaints:
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« Read the previous 20 complaints
Ltr re numerous recalls on his 2000 Ford SUV Explorer.
- Victorville, CA, USA
2000 Ford Explorer with a recall for speed control. Consumer was told he would have to wait up to three months for the problem to be fixed due to the parts being on back order.
- Rowley, MA, USA
Had wreck. Did have cruise control on at the time. Car would not slow down through intersection. Proceeding to hit new Honda which had only been purchased 2 weeks. The Honda had $7,000 dollars in damage.luckily I had insurance to cover it. My Ford Explorer was totaled!!!! about two days later we received a letter in the mail, stating there was a problem with the cruise control. The Explorer had a $1000 deductible. And safeway insurance came and got the SUV. Oh I did included the recall letter in truck! and the insurance company has a copy also. Plus I had to purchase another vehicle which I could not afford! since I am on disability and everything it is hard to make payments. I was letting everyone know they really need to get the speed control fixed asap! I am not sure of the exact date of the accident it might have been the first part of July.
- Sylacauga, AL, USA
The contact owns a 2000 Ford Explorer. The contact received a recall notice regarding the vehicle speed control. There are no parts available and he must make two trips to the dealer; one trip to have the speed control switch disconnected and the second trip to have it repaired. There had been no failure to date. Updated 12/12/07
- Liverpool, NY, USA
2000 Ford Explorer recall on the speed control. Customer states they only disconnected the speed control but did not repair the vehicle fully. Mechanic told him the parts to fix the problem would not be available until December.
- Stow, MA, USA
The contact owns a 2000 Ford Explorer. The contact received a safety recall notice for NHTSA campaign id number 07V336000 (vehicle speed control). The dealer stated that the parts for the repair would be unavailable until December of 2007. The contact had the vehicle control switch deactivated. He is handicapped and was concerned about the vehicle catching fire and would like the repair to be made immediately. There had been no failure to date. The VIN, purchase date, engine size, current mileage, and dealer information were unavailable.
- Showlow, AZ, USA
The contact owns a 2000 Ford Explorer. The contact received a recall notice in August of 2007 for the vehicle speed control. He does not want Ford to disconnect the speed control switch. The dealer advised him on three occasions that the parts would be unavailable until after christmas. There had been no failure to date. The current mileage was 137,000. Updated 12-12-07. Updated
- Marshall , MI, USA
The contact owns a 2000 Ford Explorer. The contact stated that Ford does not have the parts to repair his vehicle for NHTSA campaign id number 07V336000 (vehicle speed control). There had been no failure to date. The purchase date was unknown. The current and failure mileages were 84,635.
- Sarasota, FL, USA
The contact owns a 2000 Ford Explorer. He received a recall notice for the vehicle speed control. In an attempt to schedule an appointment he was unable to find a dealer within a 50 mile radius that has the parts available. The contact denied to have the switch deactivate due to his disability. He is aware of the safety risk involved and would need to have the complete repair performed vs the interim repair. The nerves in his legs have failed and he cannot operate the vehicle without the vehicle speed control and has confirmed this with the dealer. The dealer stated that they received ten parts and don't know how soon they will receive additional parts. The current mileage was 97,000. The notice indicated that the owner is responsible for having the repair performed in a timely manner. There are no vehicle failures at this time.
- Williamson , SC, USA
Unintended acceleration several instances when stopped at an intersection. Once I had to drive over the curb to stop Ford Explorer (2000) from moving out into intersection
- Washington Twp, NJ, USA
My iac valve suddenly failed this morning. I understand other Ford owners have reported the same problem. Mine is a 2000 Explorer. Pacific Ford is charging me over $300 to replace it, and what I have been reading from other Ford owners, they thought $200 was robbery... could this failure be part of a current shared concern? fortunately, I had no passengers and nothing in tow. I often tow a boat with this vehicle. Mileage approximately 70,000.
- Long Beach, CA, USA
: the contact stated while the vehicle was parked in front of the residence, a noise was heard, then fire was noticed coming from under the hood. The contact called the fire department who extinguished the fire and reported the fire as electrical failure from the speed control system. The contact took pictures of the charred vehicle. The insurance company deemed the vehicle a total loss. The dealership was contacted but never returned the call. The manufacturer was also contacted who informed her the vehicle was not included in any recall pertaining to the speed control system due to the VIN. The fire department had not determined what caused the fire, however, the consumer had read about reports where vehicle were catching on fire due to faulty cruise control switches. Updated 12/13/06. Updated 04/03/07.
- Staten Island, NY, USA
Sudden intermittent acceleration and stuck throttle when trying to come to a stop. Acceleration overpowers braking action. Dealer has replaced idle control motor and problem continues. Ford refuses to acknowledge. I've found a website safety forum documenting this problem and have also found 2 cases that Ford has settled. You have to die first!!! if this happens to you, immediately shift the car into neutral or park and turn it off. Car is back at the dealer again today. Ford big wig engineer is suppose to check it within 2 days.
- Lansing, MI, USA
Engine throttle does not release. Applied brakes and vehicle keeps going. I had to turn off engine, lost steering. The first time was in April 05. There was a crash at this time. The second time was today and I was sure it was the car this time.
- Pottstown, PA, USA
On July 8,2005 I was driving on the exit ramp to get on to 435 and I noticed that my car was speeding up without my foot being on it. I then tried to slam on my brakes and that would not work. I exited the highway at statline and my car then went through the red light and was struck by another car. My car is now a totaled out and I only had it for 7 months.
- Grandview, MO, USA
When coming to a stop, the vehicle accelerated into a pole. The dealership was notified, but did not resolve the problem. The consumer experienced sudden acceleration.
- Blakeslee, PA, USA
While exiting the freeway vehicle began to accelerate on its own. Driver tapped the brakes, and engine speed increased even more. As a result, driver lost control of vehicle. Vehicle went airborne and landed on the curve.
- San Antonio, TX, USA
The tachometer cable failed at 40,378 miles. Consumer stated that the vehicle cruise control failed at 40,578 miles and the ABS failed at 47,900 miles. In addition, the company where the vehicle was bought is already out of business.
- Orange, TX, USA
Consumer stated while driving at any speed and with no warning the vehicle stalled. The dealer stated it was a common problem with the idle air control.. the consumer stated everytime he took his foot off the gas the vehicle stalled. The dealer found the idle air control valve stuck.
- Scranton, PA, USA
- Lincoln, DE, USA