6.0

fairly significant
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
13,333 miles

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problem #3

Jan 142003

Explorer

  • 40,000 miles
The second row seat belts will not unlock once buckle is latched. Also, the tail light lenses continued to fill with water, causing the bulbs to explode. Dealer will not repair the seat belts or the tail lights without the consumer paying for the parts or labor.

- Lake Orion, MI, USA

problem #2

Oct 252000

(reported on)

Explorer 4WD

  • miles
Shortly after purchasing the vehicle the left rear window began leaking during the rain. After two repairs the luggage rack was replaced and the seals around the windows were replaced. The tail light casings began to collect water after the second repair. After close inspection the case surrounding the tail lights were rusted. I have had the vehicle at the dealership 4 times for the leaking and it has not been fixed. Water is gettiing into the electrical system of the vehicle through the tail lights. I have also taken the truck in 3 times for a grinding noise when braking. The dealer reported that it was an issue with the rotors and the problem was fixed. The brakes continue to grind during braking at slow speeds as well as fast braking. The lights and windows in the back of the vehicle are leaking to the point that the vehicle smells musty because of the water leaks. The dealer will not do anything about the water damage or the leaking. I am concerned that this will short out the electrical system on the vehicle and possibly result in a fire. I have asked for a representative from Ford to inspect the vehicle and the dealer refuses. I have also contacted the customer assistance center for Ford Motor Company. Please provide assistance with this issue.

- Fraser, MI, USA

problem #1

Nov 011999

Explorer 4WD

  • Automatic transmission
  • miles
Everytime it rains tail lights fill up with water. Also, water enters in the vehicle through the back windows. Vehicle has been taken to the dealer on 4 different occasions. Dealer has resealed lights and windows as remedy, but the problem still occurs.

- Fraser, MI, USA