10.0
really awful- Crashes / Fires:
- 0 / 3
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 16,039 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The contact owns a 2000 Ford Explorer. While driving 40 mph, she noticed smoke coming from the steering column when she engaged the signal switch. The contact stated that the failure only occurred when she engaged the signal switch. As of February 14, 2008, the dealer had not inspected the vehicle. The current and failure mileages were 64,347. Updated 03-04-08 updated 03/04/08
- Los Angeles, CA, USA
On several occasions when I put on my left turn signal it doesn't blink it just freezes and smoke comes from the steering column. As soon as I turn the turn signal off it stops smoking. It will be ok for a while but then happens again. Yesterday when it happened I had trouble getting it to stop smoking. I am making an appointment today to have this corrected.
- Elgin, IL, USA
When using the left turn signal, flashing pauses, then smoke drifts up from the area of the emergency flasher switch opening. With so few complaints, I assume the remedy is to allow the vehicle to catch fire and file suit against Ford. Would seem more reasonable for Ford to investigate and resolve their quality issue.
- Kentwood, MI, USA
On three separate occasion the multi-function switch failed. Contacted the dealer, and was told it was the cruise control. Consumer states you could smell the plastic burning.. this vehicle wa snot included in the recall.
- Bangor, PA, USA
The vehicle experienced problems with the lower ball joints and smoke emitted from the steering column, the dealer replaced the relay switch. There were problems with the left turn signal indicator. Intermittently without warning when the brakes were fully applied the lights stayed on. When the brake was disengaged, the indicator signaled again, in spite of replacement the problem the continued intermittently, however the dealer stated there was no problem.
- Unknown, DC, USA
Dealer had to replace multi-function switch for second time because of smoke coming from steering column. Feel free to provide any further information.
- Santa Monica, CA, USA
When starting up vehicle air bag light remains on until vehicle is turned off. Have been to dealer for repairs several times. Consumer also statred the turn signals and hazard lights were inoperative, dealer replaced the multi-function switch, also there was an unusual noise coming from the engine compartment, and there was also smoke coming from the upper steeing column.
- St Louis, MO, USA
While engaging the turn signal and making a turn, the windshield wipers will engage. The dealer has been contacted and I was told this was part of a recall for 1999 models, but he hadn't heard about this on the 2000 models. Said it is result of failed "multi-function switch".
- Duluth, GA, USA
- Baltimore, MD, USA