10.0
really awful- Crashes / Fires:
- 1 / 2
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 69,000 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The contact owns a 2000 Ford Explorer. The contact stated that there is a safety recall on his vehicle and he scheduled an appointment with the dealer for the recall repair. Once he arrived at the dealer, he was denied service because the vehicle was not purchased from that particular dealer. He stated that smoke was rising from the steering column. The vehicle was inspected by his local mechanic. The recall number was unknown. The current and failure mileages were 89,000.
- Homer, MI, USA
The consumer complained about a steering failure on his 2000 Ford Explorer while driving at 45 mph. While driving the steering wheel came completely off the steering column. The vehicle flipped over twice after the steering wheel came lose. The driver sustained an injury. A police report was taken. Consumer has been in contact with Ford on several occasions. Ford sent someone to inspect the vehicle, and then told the consumer that there were no problems with the vehicle. The consumer read in the news paper that there has been a recall on the 2000 Explorer for steering problems. The consumer has been in contact with his attorney. The vehicle is being stored at the family home in case someone may need to inspect it. Every time that consumer speaks to Ford, they keep telling him that he were not getting any money. When the cnosumer applied the brakes, he swerved and then lost control of the vehicle.
- Rancho Cordova, CA, USA
While driving, sparks and smoke started coming through the steering wheel area after using the left turn signal there was an emergency button right above the steering wheel were the smoke came in.
- Amelia, OH, USA
- Rineyville, KY, USA