10.0

really awful
Crashes / Fires:
2 / 1
Injuries / Deaths:
2 / 0
Average Mileage:
34,100 miles

About These NHTSA Complaints:

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problem #5

Aug 162015

Explorer

  • miles
I was driving slightly uphill in stop and go traffic, off exit 16 on the palisades parkway, due to a controlled stop set up by police to check inspection and registration. I saw smoke around my vehicle, so I looked at my instrument panel to see if my car was overheating. My instrument panel indicated nothing was wrong. When I looked up, an officer was motioning for me to pull over saying my car was on fire. I quickly pulled over, turned off the car, got in the back seat to get my 1 year old daughter out of her car seat, and exited the vehicle. My wife quickly got out of the passenger seat and exited the vehicle. We were told to get far away. Two police officers tried to put out the fire with extinguishers, but were unable to get the hood open. We were out of the car no more than 5 minutes when it was entirely engulfed in flames. Fire trucks arrived approximately 10 minutes later, by then the car was completely destroyed.

- New York, NY, USA

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problem #4

May 272005

Explorer 6-cyl

  • Automatic transmission
  • 108,000 miles
2000, Ford Explorer XLS, left rear wheel broke while driving down the interstate. The wheel passed the consumer as the vehicle was swerving to the left. Consumer took out 4 or 5 cable barriers, and then bounced back out to the interstate, then the vehicle spun around and hit more cable barriers, then, hit one head one and that stopped the vehicle. There was no problem with the vehicle before this. The left rear wheel (factory alloy wheel) came apart as consumer was driving at 65 mph on cruise control. The center of the factory alloy wheel was still bolted with all 5 lug nuts. Vehicle was totaled.

- Williamston, SC, USA

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problem #3

Feb 132004

Explorer 6-cyl

  • Automatic transmission
  • 62,500 miles
2000 Ford Explorer XLT,4dr, 4X2, 112" wheel base, 4.0L SOHC V6 engine, 5 speed automatic O/D transmission, VIN 1fmzu63E7yxxxxxxx; P235/75R15 105S dunlop rover at OWL tires.,

- Pembroke Pines, FL, USA

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problem #2

Jul 182001

Explorer

  • miles
While traveling at approximately 30 mph - an unknown component located behind front left wheel seal snapped. Consumer was able control vehicle resulting in no injuries. *note: Consumer mentioned that work was performed on vehicle prior to this incident occurring. Please provide any additional information/attachments.

- Jackson, WY, USA

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problem #1

Aug 062000

Explorer

  • miles
A wheel came off vehicle when backing out of driveway. Dealer tested the tires & wheels and found no fault. Consumer wasn't satisfied with the answer. They remounted the tire back on vehicle.

- Phildelphia, PA, USA

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