3.2

definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
43,000 miles

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problem #2

Jan 012007

Explorer 4WD 6-cyl

  • Automatic transmission
  • 86,000 miles
I am experiencing the timing belt tensioner issue that resulted in the Ford customer service satisfaction program #00M12. This extended the warranty to 6 years or 72,000 miles on that part. Too late for me, as I began having trouble a few months a go. Now, I am at 6 years/87,000 miles. My local Ford dealer said they knew nothing and so I called Ford directly. They told me to lodge a complaint with nhts. Pretty bad situation for me and many others as I have been researching on the internet.

- Blue Springs, MO, USA

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problem #1

May 092002

Explorer

  • Automatic transmission
  • miles
While parking vehicle power steering failed. Dealer determined that serpentine belt had broken.

- Orlando, FL, USA

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