10.0
really awful- Crashes / Fires:
- 0 / 1
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 71,796 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The contact owns a 2001 Ford Explorer. While driving 35 mph, the vehicle began to ride roughly and backfired when the contact attempted to accelerate. The contact attempted to replace the spark plugs, however, the hex nut snapped when it was removed. Approximately one week later, the dealer inspected the vehicle and stated that the threaded part of the spark plug had failed inside the head. The dealer recommended that a machine shop remove the spark plug. As of July 3, 2007, the vehicle has not been repaired. The current and failure mileages were 54,184.
- Freehold, NJ, USA
After having my 2001 lmtd edition Explorer parked for over 45 minutes, the vehicle caught on fire and was consumed. It was a total loss, melted down to the frame of the vehicle. The fire marshal was unable to determine the cause of the fire as the damage was so severe, but I was referred to several articles regarding similar Ford Explorer fires.
- Marysville, WA, USA
While driving at any speed, the vehicle lost total power. When the new motor was placed in the vehicle, it would just die while in motion at any speed. It had taken the dealer three attempts when they told the consumer that there wasn't a running code, so it could not be fixed.
- Columbia, IL, USA
- Plamcoast, FL, USA