9.0
really awful- Typical Repair Cost:
- $190
- Average Mileage:
- 94,000 miles
- Total Complaints:
- 2 complaints
Most common solutions:
- had to replace rear window (1 reports)
- make better windows (1 reports)
Heard a sound at 3:30 in the morning, thought it might be my son who could have dropped something from his bed. So ingnored it.
Woke up the next morning to find the rear window in my explorer all over my driveway and street. No sign of vandalism. Valuables were in the car and found none were missing, so I ruled out theft or attempted theft. No rock in the car nothing to indicate it had been intentionally broken. 99% of the glass was on the street and only a little inside.
I've read this happened to other people... What is Ford doing about it ?
Can you imagine if this happened while one was driving, what would happen to the car behind, particularly on a highway?
Anyone heard from Ford about this? I just had a recall service done on my Explorer sport, cruise controls switch that could cause a fire...at least they notified me and fixed it free...
I am lucky to live not too far from junk yards and was able to find a window and replace it myself... cheaper than the deductible in my car and the 400 or so the dealer wants...
- Antonio B., Chula Vista, CA, US
WELL IT WAS CHRISTMAS EVE AND MY FRIENDS GIRLFRIEND DECIDES TO GET A DRESSER FOR HOLDINGS CLOTHS , WE GO TO THE GOODWILL THE DRESSER IS HUGE AFTER 1 HOUR I GET THE DRESSER IN THE CAR , AND REALIZE THE BACK WINDOW LATCH CAME OFF I WENT TO REALIGN AND WINDOW BLEW UP LIKE A NAPALM BOMB IN MY FACE , BLOOD EVERY WHERE I TRY NOT TO LOOK AT IT . AND IM LIKE SOMEONE GET ME A TOWEL . 5 MINUTES LATER DRENCHED IN BLOOD I GET A TOWEL FROM A GOOD WILL EMPLOYEE , AND STOP THE BLEEDING 7 MINUTES AFTER THE EXPLOSION , I THEN GO TO THE BATHROOM CLEAN OUT MY WOUNDS AND BANDAGE MY FACE UP , AND I GO BACK OUT 12 MINUTES AFTER THE WINDOW BLEW UP IN TO A MILLION PIECES AND ALL THE WORKERS STILL ARE SLEEPING THE GIGANTIC MESS UP . 10 FEET RADIUS EVEN WENT ALL THE WAY TO THE DRIVERS SEAT , LESS THEN 2 POUNDS PRESSURE ON WINDOW, WHEN IT EXPLODED GOT OVER MY FRIENDS GIRLFRIENDS CLOTHES . IM NOT SURE WHAT ITS GOING TO COST BUT PEOPLE ARE SAYING 1000$ ALSO MY INSURANCE ON MY CAR EXPIRED SO IF IM PULLED OVER TRYING TO PAY MY INSURANCE CAR WILL GET IMPOUNDED , MIGHT AS WELL BUY A NEW CAR . THE THING EXPLODED , LIKE A BOMB IN MY FACE , I'M ALLOWED TO WRITE A LONG RANT , YOU SHOULD OF SEEN MY FRIENDS FACE AND EVERYONE ELSE'S , HES LIKE ILL HELP YOU PAY IT IM LIKE DUDE I'M BLEEDING FORGET THE MONEY . THAT CAR IS HISTORY BECAUSE THIS STUPID BACK WINDOW, I SHOULD SUE FORD FOR A NEW WINDOW AND MY IMPOUND AND NO INSURANCE FEES . ALSO I'M OVERLY PARANOID AFTER THE INCIDENT , AND I CANT SPELL CORRECTLY , I THINK I'M DISABLED BECAUSE THIS , I HAVEN'T BEEN ABLE TO GO BACK TO WORK , NO CAR AND NOW IM MORE DEPRESSED , THIS WINDOW STOLE MY LIFE FROM ME , AND IT AINT A JOKE , WARNING IF THIS WINDOW IS EVER OUT OF ALIGNMENT TAKE IT TO A MECHANIC DON'T TRY TO TOUCH THE THING LEAVE IT LATCHED , SHOOTING A BB GUN AT SOMEONES FORD EXPLORER BACK WINDOW IS LIKE WHAT YOU SEE IN ONE OF THOSE MOVIES WHERE A CAR EXPLODED . DON'T LET IT HAPPEN TO YOU
- Ernie R., Colton, CA, US