10.0
really awful- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 114,604 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
"exploding rear window" - my truck was parked in front of my house and I went out to get something out of it. I simply opened the hatch and the rear window exploded in my face.
- Indianapolis, IN, USA
While parked in my driveway the back window (lift gate window) was raised to remove things from the back of the vehicle as soon as the window was being closed about halfway down it exploded and sent glass flying all around outside and inside the vehicle. The bottom piece of the window with the wiper was hanging from the electrical cord everything else was gone. There was no force on the window and nothing obstructing it the whole thing just exploded for no apparent reason. It was very scary and could have caused serious injuries. Luckily no one in this situation was injured. My family have spent hours removing all of the shattered glass from the driveway and yard. It sent glass flying as far as to the front of the vehicle.
- La Rue, OH, USA
When I turn my windshield wipers on they stay on low and will not go off unless I turn the truck off with the wipers in off position. My O/D off light started blinking when I was driving down the road when I turn the truck off for a few minutes it goes off, but comes on a little bit later while driving.
- Albertville, AL, USA
While pushing up on the rear panel the glass making up the rear window exploded - shattered.
- St. Louis, MO, USA
Crack in rear lift gate panel that led to shattered rear window upon normal closing.
- Jupiter, FL, USA
At approximately 12:30 pm, a brief rain shower began and the windshield wipers failed to operate. After replacement of the wiper motor, and significant troubleshooting, it is likely that the GEM module is defective. There had been several days of light, moderate, and heavy rain preceding this issue, during which the automobile was not driven. After this incident, the door-ajar light stays on, the automatic door locks do not work, and there are other electrical issues.
- Augusta, GA, USA
The contact owns a 2002 Ford Explorer. The contact stated that the lift gate window was shattered on the ground. The vehicle was taken to the dealer. After diagnosis they advised him that the hinges fractured and needed to be replaced. The vehicle was repaired. The manufacturer was contacted and they offered no assistance. The failure mileage was 140,738. The current mileage was approximately 149,229.
- Ludington, MI, USA
We opened the rear window to get something out of the trunk, lifted the window and the window exploded and crashed on my husband's head. It seems as if the hydrolics failed on each side of the rear window. Glass just shattered and was everywhere. My husband's hands were cut and his head was banged up.
- Hillsborough, NJ, USA
- Bristol, CT, USA